Extended Stay America - Portland - Hillsboro

Ashish 

on Expedia

8 years ago

Bad experience I booked this hotel as it had free breakfast however after checking in, I was told that there would be no breakfast. I checked in late, however I called them ahead ad told them that I will be late. When I checked in I was told there were no extra blankets for the sofa bed. The sofa bed was terrible. The bathroom door did not close. When called front desk, I was told they cant do anything about it and I had to adjust. Overall very bad experience. 

Stephanie 

on Expedia

8 years ago

Stay away from this hotel When we arrived after a long 10 hour drive there was no one at the front. A sign says to ring someone on the phone on the outside of the door which I did but no one picked up. Finally after 10 mins someone arrived at the front. We received our key to our room. We proceeded to get our luggage and when getting to the room there was an awful smell so strong. I rang the front and they said there were already aware of it and they would see IF we can get another room. They called back a few minutes later ... read more

Meghdad 

on Expedia

8 years ago

Unsafe location, Poor customer service we stayed there for a night and parked our vehicle in the hotel parking. The next morning I realized that somebody has scratched both diver side doors of my vehicles. the way it was done, it appeared to be intentional. I advised the reception about this and asked to check the hotel cameras to find out who has caused this damage to my car. She told me that she will let the manager know and I will be contacted in the next 1-2 days. to date, after more than 2 weeks, I have not received any... read more

Choy 

on Expedia

8 years ago

Good deal but stinky and inadequate service It was a good price to be close to Portland. Local shopping was awesome there's Whole Foods and Target and more. The hallways smelled like cigarettes. Our room smelled fine. They didn't bring us towels so we had to get them ourselves. I would not stay here again. 

John 

on Expedia

8 years ago

Won't be staying here again We stayed at this hotel for a wedding in town. We arrived at the hotel a short time before check in at 3pm and the room wasn't ready, which at the time wasn't an issue. But we did get frustrated when the room still wasn't ready until 4:30 making our time rushed for other evening events. Even when they finally let us into our room, there was no bedding and it didn't feel thoroughly cleaned, especially in the bathroom. We won't be staying here again. 

Lynn 

on Expedia

8 years ago

Long weekend stay The cleanliness of the room needed some work. Visible large stains on the comforter. The couch had visible stains on the back. I stayed in the area for a long weekend but felt overall this hotel was a bit inconvienient in its set up and probably won't choose this one next time I'm in town. 

Craig 

on Expedia

8 years ago

Extended Stay America - Hillsboro review Great pool often spoiled by drunks, rooms do not get cleaned unless you pay extra. Ground floor room had a horrible smell, noisy AC unit outside the window and a garden light shone straight in the room. Really loud guests shouting down the corridor at 4 in the morning and kicking doors for a laugh. Grab and go breakfast is a waste of time. On the plus side fantastic location and a great comfortable bed. 

Allen 

on Expedia

8 years ago

Poor Had to ask repeatedly for bedding for sofa bed. Shower would not turn on, had to rush to airport without showers.