Extended Stay America - Portland - Tigard

Richard 

on Expedia

7 years ago

Not worth the savings I selected this hotel as a reasonable choice because of its lower price. Well, you get what you pay for. I checked in late in the evening, and it appears they only had 1 smoking room left even though I had reserved a non-smoking room. The receptionist failed to mention it was a smoking room. It reeked. I called reception after getting to my room, but no answer. I slept in it and in the morning, demanded a refund, which I was given. But if I had not asked for the refund, I'm sure they would have just let... read more

Angela 

on Expedia

7 years ago

Stinky and filthy Booked a non smoking room - I always check as my child has asthma. Called to say we would be arriving late - was told not to worry that room had already been assigned to me as I had pre-paid. Upon arrival - front office is unmanned and I had to dial for somebody to show up - another couple arrived to check in while we waited. Then the front desk clerk tells me he is not sure he has a room for me - After showing him the email confirmation he mysteriously finds me a room and we are checked in - the room was a... read more

Maria 

on Expedia

7 years ago

Dirty 

J 

on Expedia

7 years ago

Dirty, dark, toilet was running when we arrived and ran all night, sink drain plug missing and the drain was full of gunk, popcorn ceilings, overall disgusting. Do not recommend 

stephanie 

on Expedia

7 years ago

I discovered my room had ants all over the table and counter tops. The toilet did not flush well and required me to use a plunger. I won't stay here or at this chain of motels again. 

Tracyarms 

on Expedia

7 years ago

The outside was fune, but inside the room was so outdated. Scratchy sheets snd and very uncomfortable matresses. Won't stay again. 

Grorge 

on Expedia

7 years ago

Paid for a king bed, got two double beds. Door to the room would not lock. The staff member on duty was more interested in completing a long computer task over checking us in. 2nd time an Expedia linked property took advantage of our later evening arrival to place place us in a room that sorta met the description we paid for. Not liking that trend and will think more carefully about using Expedia.