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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First desk lady was cranky, put me in a room the stunk like urine and cigaret smoke and no TV. Went all the way back to the office and had to get a diffrent room, fortunatly at least the second lady was polite. Its an extended stay but apparently you have to request a coffee maker or cups of any kind then i was given coffee for the coffee maker but no cream or sugar etc. The phones have no guides on them that show how to use them such as how to dial out or dial the front office. No pens or paper of any kind in the rooms...I ... read more
Business response:
Please accept my sincere apologies for the issues you encountered and regret the inconvenience it caused. We are sorry not meeting all of your expectations, and please be assured that corrective actions are being taken. We are committed to making sure that we don't repeat what you experienced. Thanks again for your feedback, and we hope that you'll give us another chance and consider staying with us again in the future. Sincerely, Hotel Management
There was no coffee machine in room and moreover even if it’s coninental breakfast there should something to have not just coffeee and muffin. That’s not the breakfast.
Business response:
We apologize that you were not happy with our complimentary grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to assist them when determining new selections for future implementation. We hope you will consider giving us another chance so we can provide you with a better experience in the future. Sincerely, Hotel Management
Business response:
We are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
平價旅館，早餐差 有小廚房；但是整體內裝偏舊，床單感覺不是很乾淨，早餐只有外帶的咖啡+燕麥棒。以背包客來說尚可，若是伴侶/家庭旅遊就不推薦。
Business response:
Chris, thank you for your review. We apologize for the difficulties you encountered in your room and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your feedback with the individual to take the necessary steps to prevent such incidents from occurring again. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while determining new offerings. We hope you will consider giving us a second chance the next time yo... read more
The first night our room was full spider webs and missing light bulb from the nightstand lamp. The next morning the staff did change our room but it still was not the cleanest. Very disappointed
Business response:
Please accept our sincere apologies for the cleanliness issues you experienced in your rooms. As a valued guest your feedback is shared with our housekeeping team to take remedial steps ensuring no guests encounter the same moving forward. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
隔音不好。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。
Business response:
We are sorry for the unpleasant stay you had with us and for the issue you had. Your feedback will be discussed with the appropriate individual to improve our future guests’ experiences. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Motel, not hotel. Funky smell, not very clean but if you’re in need. Not worth $70 a night... if you have an extra $30 stay at the Red Lion irbsnywhere ekse.
Business response:
Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Don’t stay here! Bed was so noisy you woke up each time someone turned! Fold out couch was horrible.
Business response:
Thank you for your comments. We are sorry you found the bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Sincerely, Hotel Management
We had to request everything, remote, towels, toilet paper, coffee pot. The breakfast was a joke. Always out of sugar, muffins. That left oatmeal. I will never stay there again. It was the worst place ever!!!!!!!
Business response:
John, we are sorry you were unhappy with our hotel policy and that our hotel did not meet your expectations. We hope you will consider staying with us again in the future so that we can make your next visit a memorable one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,093 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.