Extended Stay America - Portland - Tigard

Leslie 

on Expedia

8 years ago

Piece of trash with stoned employee This hotel if you can even call it that was the most disgusting room I have ever booked through Expedia. When we arrived after a 10 hour car ride at 1 am, the employee who helped us was high as a kite. He told us he couldn't be drug tested in Portland because of the new laws so he loved his job. He also told us he wasn't wearing the proper uniform. He went to check if our room was ready. He said it was. The bed sheets were rumpled and the pillow had head indentations on it. It looked slept... read more

patty 

on Expedia

8 years ago

Non smokers and were in a smoking room Smelly garbage can was full by the stairs. Cigarette butts in the stair well 

Mark 

on Expedia

8 years ago

Dirty room usually very clean, will stay here again but very disappointing. 

Bill 

on Expedia

8 years ago

Terrible hotel Got put in a smoking room despite not being a smoker. Disgusting and smelly. Not a single cup in the room for getting a drink of water. Never again. 

Anonymous 

on Expedia

8 years ago

Not Good The place is not good at all! Went to check in at 12am and didn't get a room until 12:30am. Have never had so much trouble checking in! I booked a two bed room, hotel called me two days later offering me two rooms with queen beds I was okay with that and went to check in and neither room was ready. The room we stayed in smelled bad and the trash wasn't even taken out from the previous person. And good luck finding someone at front desk! Had to go back and fourth three different times because the key to my room didn'... read more

nancy 

on Expedia

8 years ago

Driving late unable to find a vacancy. This was, "the last room available" in the area, I decided to take it even though it was a smoking room. Comfortable enough, smell of smoke not bad. But the room, though clean, felt like the bedding was quickly thrown on, there was not even a disposable cup for water though this was a room that included a cooking area. There were three over flowing garbage cans in the stair area. Way over priced for the condition of the facility. 

Anonymous 

on Expedia

8 years ago

Dirty and Understaffed This hotel is understaffed, seems to be only one person working that has to talk to everyone and then address many of the issues by themselves as well. Very poor cleanliness with garbage piling up in the stairwells, dried food in the kitchen areas and the tub did not drain most of the stay. Individuals were smoking all over the premises and even in non-smoking rooms. Very disappointing hotel experience. 

Kris 

on Expedia

8 years ago

Not a clean hotel Room was filthy shower the same. No supplies in bathroom. Garbage had not been emptied at dumpster for a long time. Walkways needed cleaning since 2000.