Extended Stay America - Portland - Tigard

Gross hotel 

on Expedia

8 years ago

Horrible, Dirty and Smelly hotel! The room smelled very bad, there were dead bugs by the air conditioning unit. The carpet and kitchen and bathroom floors were sticky, they provided no sheets or blanket for the pull out sofa, which was horrible, you could feel every spring. My business partner had bug bites in his legs. Outside by the stairwell there was trash pulled up and it smelled horrific walking past it. Please do not stay here ever, I think this hotel has long term guest that get hotel vouchers for families in financi... read more

Anonymous 

on Expedia

8 years ago

Far from everything I had bought 2 rooms and the fold out bed did not have a mattress there was no extra blankets for the beds the had to take them from another room 

Dan 

on Expedia

8 years ago

Horrible experience I sat in the lobby for 30 minutes before I was helped. The room I reserved wasn't available so I was given a smoking room and everything in the room stunk. When I woke up I just left and all my luggage now smells like cigarettes. Worse experience ever...... 

Anonymous 

on Expedia

8 years ago

Room booked through expedia, but the hotel was over booked. I had to adjust in queen bed with my family when I had booked for bigger room. Hotel staff is not committed to what they say. They agreed to refund the money paid for room booking, but I haven't received it till date. When I called to ask about the same,they say nothing is mentioned in there system. Wont recommend this hotel to anyone. 

Anonymous 

on Expedia

8 years ago

Not the best neighborhood. Didn't get the room I had booked way in advance. Got put in a smoking room even though they knew I had a 7 month old baby. Was not helped when I needed another room for a different day. Had someone come out of the bushes and stand by cars all night. 

Greg 

on Expedia

8 years ago

Not so happy stay Arrived to front desk to see a guy that was most definitely high. Because of this, he was really slow and confused in checking me in. When I went to get my room, the door lock battery wasn't working and I couldn't get in my room. Had to go back all the way to the front to get some lady that thankfully wasn't on drugs to help me. She concluded that the battery was indeed dead after 15 min waiting in the cold midnight air. She then moved me to another room on the far side of the compound. Some dude was sittin... read more

Anonymous 

on Expedia

8 years ago

Worst room ever encountered while traveling Was not given the room confirmed on reservation due to Expedia overbooking. Arrived approx 9:30 pm. Outside lighting to stairway, hall was not working. There was no help at the front desk...manager & maintenance had left for the day. The usual hotel amenities were not in place...no glasses, paper cups, etc. 

NO GOOD 

on Expedia

8 years ago

worst hotel ever. I travel around frequently for biz trip and family trip. But NEVER EXPERIENCED THAT I COULD NOT STAY DUE TO OVER BOOKED BY THE HOTEL. I could not stay at hotel even though I made a reservation about 10 days ago. I drove about 3 hours and half for biz trip from Seattle to Portland. I ended up staying in Motel 6!!!!! 

Anonymous 

on Expedia

8 years ago

took over 15 minutes to get booked in, and beds were uncomfortable and rooms not clean, Had dirty dishes etc.. still in room