Extended Stay America - Portland - Vancouver

marlene 

on Expedia

2 years ago

Very misleading stay Check in was less than perfect. The gal was multitasking so she kept losing track of my requests-luggage cart, wii fii info, hair dryer, ect. She had to run up to the 2nd floor because she wasn't sure if the room had been cleaned. None smoking was a "joke" as the whole place was the smell of a giant ash tray. So much for listing free breakfast which consisted of a pot of coffee, a pot of hot water for instant oatmeal, tea or hot chocolate and a muffin or granola bar which was in the lobby across from the... read more

Rosanna 

on Expedia

2 years ago

Very expensive for a no thrills hotel. I would’ve preferred to stay somewhere slightly more expensive that had better customer service and was clean. 

Richard Alistair 

on Expedia

2 years ago

Not one to casually negatively review, our room smelled of smoke, though it was non-smoking. Families live in this property and the noise is overwhelming. Even in the early A.M. Staff was initially dismissal though became more friendly. Maintenance was poor including plumbing separating from the wall in the shower. 

Robert J 

on Expedia

3 years ago

Not a good place to stay. The shower had no water pressure. The room smelled so I'm sure it wasn't cleaned well. This place used to be pretty good. It i good placs awful now and we won't stay there ever again. 

Jeremy 

on Expedia

3 years ago

If I wanted to experience being homeless and afraid for me and my family’s safety then that is the place to be. Horrible property. I would stay there again if you paid me too 

Tonya 

on Expedia

3 years ago

The room had a kitchenette, but no utensils. When we called and asked for a set of utensils so we could eat our food we had delivered we were told they couldn’t do that. Yet there was a card stating you could get utensils, pots, pans etc upon request.