Extended Stay America - Portland - Vancouver

Anonymous 

on Expedia

6 years ago

Room smelled really bad. I couldn't place the smell. no toilet paper with no back ups had to ask for more. Absolutely bare bones room. No coffee maker nada. Extended Stay Corporate has really lowered their standards. Used to stay with them while traveling cross country this Extended stay was by far the worst. Friendly people at the front deck . They apologized profusely but did nothing to help. 

Anonymous 

on Expedia

6 years ago

The room we checked into smelled unclean. I don’t know when housekeeping gets around to doing their job, but it was as if someone just left the room seconds before we entered. There were hairs on the lampshades/dust. Breakfast is “grab n go” which to this motel means cups of coffee, tiny muffins and packages of oatmeal. In previous years at other Extended Stays they had bagels, fruit and more of a variety when it comes to breakfast options. The bathroom is small, but serves its purpose. Elevators and halls smell of cigarette... read more

Anonymous 

on Expedia

6 years ago

Small room, no breakfast, outdated. Shabby hotel. 

Anonymous 

on Expedia

6 years ago

Arrived to find they had no room for me, even though I had my pre-paid confirmation. Desk personnel were not helpful. Will not book here again. Thankfully, there was room at the Best Western across the street and hotels.com helped me transfer my pre-paid payment to there. 

Anonymous 

on Expedia

6 years ago

Check in starts at 3:00 pm. We got there at 5:45, and after some rambling and fumbling, the receptionist informed me that there wasn’t a clean room yet. She tried to obliquely throw her cleaning staff under the bus, but the upshot was that I’d have to wait about half an hour for a room. She also said she had to finish my checkin by 6:00 pm, or there would be an additional fee. I informed her that would be unfortunate, since the delays were their fault. She acknowledged that, but it was the rule. A mentally disabled person wa... read more

Anonymous 

on Expedia

6 years ago

Sketchy. Sketchy. Sketchy. Loud. Weird. Did I mention, Sketchy. 

Anonymous 

on Expedia

6 years ago

Poor So marginal. We had to ask for all "normal" items:hangars Hair dryer, shampoo, and found out that housekeeping was not included. They advertise breakfast - but coffee and mini muffins is not a breakfast. Staff is friendly but amenities stink. The place has mini kitchen, but all cupboards are bare. We had to ask for everything we wanted(a cup, spoon, etc) Such a disappointment. 

Kimberly 

on Expedia

6 years ago

The staff was great but the hotel is noisy... the walls are thin. You can hear everything in neighboring rooms and listen to the toilet flush from the room upstairs. 

REGINALD 

on Expedia

6 years ago

NOT GOOD AT ALL NEED REFUND MY MONEY BACK PLEASE PLEASE THANK YOU