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Extended Stay America Premier Suites - Daytona Beach - Ormond Beach
- Hotels
- Ormond Beach, FL
About this business
Location details
275 Interchange Blvd., Ormond Beach, FL, 32174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast a joke The grab n go breakfast consisted of 3 bags of instant oatmeal with no milk, 4 granola bars and 4 chocolate muffins total on a Saturday morning at 7am with breakfast listed as 6:30 to 9. Nothing in the fridge case and a nice microwave there but I have no idea what they think a guest is to put in it. There is however a Dennys not far away for those who want breakfast
Business response:
Dear Scott, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We regret your disappointment with our breakfast and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
Great location, the tub and toilet was full of human hair. Poor cleaning job.
Business response:
Dear Teresa, Thank you for choosing to stay with us. We appreciate your business and apologize for the issues you experienced with the cleanliness of your guest room. We take your feedback seriously and have shared it with our housekeeping team for immediate review and action. Our goal is to provide a comfortable and enjoyable stay for all of our guests, and we will take the necessary steps to ensure that the same issues do not happen again. We hope you will consider us again in the area next time.Sincerely,Hotel Management
Breakfast was a joke The stay was supposed to Include breakfast. The breakfast area had 5 muffins and a few granola bars. There was no cereal, no fruit, no eggs, no waffles, no juice, no decaf coffee. When I asked about it, I was told “sorry that’s all we have.”
Business response:
Dear Guest, Thank you for the review and for choosing us. We apologize for any inconvenience you experienced with the breakfast offerings. Your feedback is valuable, and we'll work on ensuring a more varied and satisfying breakfast experience in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay. Sincerely,Hotel Management
When I checked in there was an employee that was extremely sick, red running nose, caughing all over the place and he was not wearing a mask. I told him that he should not be at work when there are immunocompromised guests that he can actually give the virus to and can end up hospitalized if not dead. This hotel should have a policy that suck employees should not be allowed to come to work and infect staff and guests.
Business response:
Dear Marta, We appreciate your concern for the health and safety of our guests. We take these matters seriously and will address them with our team to ensure a healthier environment. Your feedback is valuable, and we apologize for any discomfort caused. We strive to provide a safe and welcoming experience, and your insights will contribute to our ongoing efforts to improve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Daytona Beach - Ormond Beach
How is Extended Stay America Premier Suites - Daytona Beach - Ormond Beach rated?
Extended Stay America Premier Suites - Daytona Beach - Ormond Beach has a 4.1 star rating with 1,947 reviews.
When is Extended Stay America Premier Suites - Daytona Beach - Ormond Beach open?
Extended Stay America Premier Suites - Daytona Beach - Ormond Beach is open now. It will close tomorrow at 12:00 a.m.