Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Kevin 

on Expedia

6 years ago

Look elsewhere Would not stay again, did not meet expectations. Felt dirty, was dirty, bed not on frame Husband had to lift it and put it back on frame. Holes in headboard. very noisy from outside street noise. Staff were , no one was at counter, they were in back arguing, one lady came to the front did not acknowledge us, just shuffled papers around and was obviously looking for something. Would not stay again. Especially for 200 canadian a night with taxes. 

Linda 

on Expedia

6 years ago

Horrible hotel Check in staff was nice, but no early check in. Apparently they don’t have enough housekeeping help to ready rooms in a timely manner. Entire hotel stunk, bed didn’t seem freshly made, a pillow was missing. Toilets lined the halls, I guess they were changing them out. From the stench, the ones in the hall must have been the old ones. The toilet seat in our room kept sliding off and the top of the tank didn’t fit properly. They advertised as having free shuttle to and from port and airport. Failed to mention in... read more

Anonymous 

on Expedia

6 years ago

Property is very dated and tired. The staf was not very attentive or friendly. The rooms were clean but could use updating. 

Anonymous 

on Expedia

6 years ago

Location of this property is very good but its not clean, the friendly person who did check us in was in desperate need of help. It was truly amazing how friendly she was considering how busy she was. The building is in desperate need of a renovation, beds/bedding were old. Be warned, the free breakfast is nothing more than a few muffins and coffee at the tiny front entry (no room to sit down). We just walked across the street and bought our own breakfast. 

Linda 

on Expedia

6 years ago

Not worth the money Toilets lined the hallways, the hotel stunk, toilet seat kept sliding off, the back of the toilet cover didn’t fit properly. Bed looked like someone had been sleeping in it, a pillow was missing. Shuttle service wasn’t available to pick us up from the port, nor take us to the airport the next morning. Apparently the shuttle only works during certain hrs and it has to be scheduled a day ahead. Shouldn’t advertise as a shuttle service hotel, it gives guests the wrong idea. Rooms weren’t ready in a timely ma... read more

Kindyl 

on Expedia

6 years ago

So I know it was spring break and I knew it was going to be busy BUT several of us arrived early and in the lobby we received the same “no rooms available till check in time”. 1.) STAFF WAS RUDE. A worker walked into a room at 8 am workout even knocking. When I called the front to ask for clean towels and toilet paper I was told I had to find the cleaning lady on my floor. When I found her she was extremely rude and I tried to be understanding since it was busy for spring break. 2) Our bed was stained so I had to go and buy ... read more

A 

on Expedia

6 years ago

Unfortunately, my stay there was not a good experience. 1. It took me about 10 mins to get a room. Meanwhile, he didn't say anything, just checking something through the computer. I started to be nervous and wondered if my reservation was failed. I asked him if he had found my reservation. I clearly remembered he only said "yes..." (and kept looking the screen) instead of "just give me a second" or "sorry for keeping you waiting". 2. Somebody was in my room. Finally I went to the room which he gave me. The key didn't work. I... read more

Abdullah 

on Expedia

6 years ago

Very bad Very bad, one of the worst stays in America, there is no cleanliness, the price for the place, I lived only one day and then lived 5 days in a hotel cheaper than a large difference in terms of luxury, quality and cleanliness