Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

kh 

on Expedia

6 years ago

スタッフの不在時間が長過ぎる 

Cynthia 

on Expedia

6 years ago

DO NOT STAY HERE!! My plane was delayed. arrived at 12:15 AM No one at the front desk. no one answers the phone. Apparently after 11:00 PM they are doing laundry and cannot hear the phone. The lobby is NOT SAFE anyone could have followed me in. No rest room. I called from my cell phone sat there listening to it ring. Called and woke my daughter up in Boston, she called again no answer. If you are in a room and need any kind of help, Good Luck they will not ANSWER THE PHONE. Grab and Go breakfast is a dry granola bar. No milk... read more

Anonymous 

on Expedia

6 years ago

The hotel was dirty, smelly, no water - definitely unpleasant 

Michele 

on Expedia

6 years ago

Cold water The Shower did not work properly in either room, so we had to take a cold shower. There weren't any glasses in the room or an ice bucket. The "breakfast" was boxed muffins and granola bars and coffee. I paid $300 plus for each room. Was not a deal. Not happy with the hotel or Hotels.com 

Anonymous 

on Expedia

6 years ago

This hotel needs some serious work. We checked in at 4 and the maid staff was still cleaning rooms with piles and piles of dirty laundry and room trash in the hallways. Check In was 3 it shouldn’t have looked like this the carpets in the rooms felt gummy and we have to put towels down to wal... asked for ice and was told there was no ice machine. There biggest day it seems is Sunday when the majority of the ships leave and the staff in the morning except for one guy that drove the shuttle who tried to be very accommodating. ... read more

Anonymous 

on Expedia

6 years ago

I’ve stayed at other ES properties and so expected good things from this one. It is a dive. Filthy hallways, bare bones rooms, not even a drinking glass in the bathroom. Front desk wouldn’t answer phone from room. Couldn’t get a hold of them to order shuttle from airport. The bed felt like a board. No coffee in the room and the free breakfast in lobby was hostess muffins and coffee. The lobby smelled like a chain smoker hung out there. The morning shuttle driver was efficient and friendly. Other staff acted like they hated t... read more

Anonymous 

on Expedia

6 years ago

To start off they gave us a room and it was already rented. The rooms were okay but old and not upgraded in years. The halls and public area were dirty and needed upgraded. There breakfast was just coffee, tea, packaged muffins and oatmeal. No milk, fruit or cereal. 

Anonymous 

on Expedia

6 years ago

Horrible Hotel - Very OLD and Toilet Clogged It was horrible. I did not stay. I still have not gotten a refund. I end up going to Best Western and paid again. The toilet clogged and the front desk told me to go pick up the plunger at the front desk and plunge it myself. This is a hotel! I paid over $200 for 1 night! Who tells a guest to plunge the toilet!!! Never stay there again!