Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Anonymous 

on Expedia

6 years ago

When I called from the airport I was told they didn't have a room. I had paid for it a month ago. My flight was delayed and they didn't hold my room even though I told them I would be in late that night. They didn't even notify me. They put us at another property of theirs. The staff was nice there. Would never stay at another Extended Stay. 

Anonymous 

on Expedia

6 years ago

Very old hotel. Never see hotel breakfast in hotel entrance door, in front of counter small area. Just have coffee, muffin and bar. 

Anonymous 

on Expedia

6 years ago

Very unclean, all public spaces were very dirty. Elevator floor had vomit. 

Anonymous 

on Expedia

6 years ago

Very disappointed in the wait for check-in and the overall suitability of the room. Erica was the only saint of the night thank goodness to help ease the pain by delivering superb customer service under dire circumstances. 

Robert 

on Expedia

6 years ago

well at least it had flush toilets It's been a few days since I was there, so maybe the bathroom sink has finally drained. Shower never worked so I suppose the LACK OF SHAMPOO is of little consequence... 'FREE BREAKFAST' ha-ha! Cereal bars and coffeeMate (no milk) Can someone say, FALSE ADVERTISING? What a dump.... 

alexandra 

on Expedia

6 years ago

One person to cover checkin, maintainance, housekeeping! Smoke detector chirping for 4 hours before the desk clerk could come and remove it. 

Anonymous 

on Expedia

6 years ago

Great location. I was interrupted from my sleep many times because the front desk forgot i extended my stay. So annoying. I was very sick and needed the rest. Then they called to rush me out the room.