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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hôtel très médiocre! Cet hôtel est vraiment un des plus médiocres que j’ai jamais vus.L’acceuil a été mauvais ,chambre sale avec une odeur désagréable,internet ne fonctionne pas .Il y a eu des bruits de gens en état d’ebriete durant toute la nuit.Je ne recommande pas et je ne reviendrai jamais dans cet hôtel.
Business response:
Mamadou, thank you for reviewing your stay. We apologize for the difficulties you encountered while you were here. Please be assured that we have discussed your feedback with our housekeeping team to review and action. Also, know our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or move you to another room. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Manag... read more
Desayuno pesimo Muy buena ubicacion.El desayuno es horrible.Eso no es un desayuno
Business response:
Gilberto, thank you for your feedback. We are sorryyou were not happy with our grab-and-go breakfast offerings, and regret the inconvenience it caused. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast choices for future implementation. On a positive note, we are happy you liked our convenient location. We hope you will consider and come back to stay with us another time and hope our selections are more to your liking. Sincerely, Hotel Management
No one never came to clean the room, make up the beds or change the towels and garbage.
Business response:
We apologize as we did not explain our housekeeping policy to you upon arrival. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests and offer them minimal intrusion. Towels along with any toiletries are always available at the front desk and provided to a guest upon request. Please consider staying with us again so we can provide you with a better experience. Sincerely, Hotel Management
Think again Room smelled like stale smoke. Was horrible.
Business response:
George, we sincerely apologize for not meeting your expectations with regard to your room. Your feedback concerning the odor issue is discussed with the appropriate team to do a deep cleaning of your room. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
AWFUL and FILTHY! Will. Ever stay here again. Horrible place!
Business response:
Thank you for taking time to review your visit to our hotel. Our housekeeping staff is committed to providing fresh, clean accommodations for all of our guests, and we are sorry this was not the case for you. We are already taking steps to ensure oversights such as this do not happen again. We hope you will consider giving us a second chance the next time you are in our area. We hope you will stay with us again so that we can have another chance to provide you with the seamless visit you deserve. Sincerely, Hotel Management
I have stayed at this property many many times the past 15 years and have wAtched it decline in all areas. It was once run by a staff of professional and competent employees. No longer.
Business response:
We hate losing our loyal guests and are extremely sorry for letting you down during the last visits. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more wonderful experience for every guest entering our doors. Thank you again for your feedbac... read more
The woman at the desk was very professional and nice!
Business response:
We are delighted you chose our hotel for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 3.5 star rating with 3,390 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.