Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Marie 

on Expedia

6 years ago

Chose this property based on location to the Port Everglades. Extremely close and shuttle availabe and that's about the only good thing. It calls itself extended stay and offers kitchens in the room. But if you need a glass, cup, fork, plate etc., you need to call the front desk for them. And more than likely you'll need to go down and get them because there is only one person available. The room had a smell when we first walked in. Sort of an in-between of stale and bad cleaning product. The screen on the hallway window out... read more

james 

on Expedia

6 years ago

Ughh Needs a refreshing up very run down inside the room low water pressure in the shower. And my friend said he Got bit by bedbugs 

Anonymous 

on Expedia

6 years ago

Eddie was the only person nice at that hotel dirty shaddy please and very rude people... Hopefully they change the staff that work there except Eddie who helped my husband and my stay there to be alright 

Anonymous 

on Expedia

6 years ago

Nous avons tellement été déçu d'avoir choisi cet établissement suggéré avec 4,5 étoiles qu'on n'y a même pas couché et on a placé un appel pour être rembourser, ayant loué ailleurs 

Anonymous 

on Expedia

6 years ago

This property should be avoided at any cost. Last time for the extended stay for me 

Anonymous 

on Expedia

6 years ago

The place is awful, dirty, old and not customer services. I am glad it was a two night stay before our cruise, but I will never recommended and stay there again. Also, Expedia do not promoted "Breakfast included" because it was not breakfast there, just a to go cup of coffee and a cereal bar. Misleading information there. I do travel a lot, and I know you get what you pay for, but this is not even worthy a half of what we pay for! 

Anonymous 

on Expedia

6 years ago

The front desk was very unprofessional. Very rude and condescending to customers. A line at checkin at 3PM on 12/30/2018 that had 12 people waiting for rooms and the line was out the front door. Took over 45 minutes to wait in line and get checked in. 

Anonymous 

on Expedia

6 years ago

I booked here because it advertised free transportation from the airport and to the cruise port. Airport transportation stopped at 2:30 pm, long before check-in availability, and there was a charge for cruise port transportation. We were first put into a room that had not been cleaned, had a water leak, and a big noisy machine attempting to dry the carpet. They changed the room as soon as we complained. The rooms are worn and old; for example, the refrigerator's handle was missing. The free breakfast consisted of granola bar... read more