Extended Stay America Premier Suites - Providence - East Providence

Ava 

on Expedia

5 years ago

The hotel room was gorgeous. however there were no forks, plates or pans to utilize the kitchen. Guests who were staying 2 doors down were partying and screaming until 2am. Made numerous complaints and nothing was done. Had someone bang on my door every 20 minutes between the times of 2am-7am. Called security again and it still continued. Horrible experience. 

Anonymous 

on Expedia

5 years ago

The tv was big and modern, room was somewhat clean. 

ashley 

on Expedia

5 years ago

hair all over the bed sheets, hair in the SHOWER, and a big nice visible hand print on the headboard. terrible. during corona.. terrible. 

Christopher 

on Expedia

5 years ago

Worst experience Nothing but noise all night. The police were there over 4 times also bamging on doors. I would have liked a refund and checked out but there was no one at the front desk. Overall, it was the worst hotel i have ever stayed at and will never ever stay there again. 

Leandro 

on Expedia

5 years ago

Old room and internet does not work in some rooms and when it works it is extremely slow 

Anonymous 

on Expedia

5 years ago

It is great to have a kitchen and a full size fridge in an one week stay. But the place needs insulation, insulation, and insulation. During my stay, I was either in the mercy of the highway travellers or my neighbor. The highway noise is so high that I switched rooms and still could not sleep. Then my neighbor on the 4th floor started to hit the floor heavily and regularly starting at 6am like he/she is exercising. It was so loud! During this week of my stay, I could not sleep for most of the nights and it changed my biolog... read more

Anonymous 

on Expedia

5 years ago

My room didn’t have hot water and I had to wait to have a shower until the next morning. 

Jill 

on Expedia

5 years ago

We called to confirm at 6 pm the day of check in that we had a room that we had booked back in December. We told the staff that we’d be there late since we worked all day and then had to drive 3 hours. When we arrived, we were told Expedia overbooked the hotel and there were no rooms available. After about 20 minutes of being told there is nothing that we can do, a kind staff member upgraded our room free of charge to the last room in the hotel that another group did not show up for. Very disappointed in Expedia for putting ... read more