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Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
- Hotels
- Gibsonton, FL
About this business
Location details
10623 E. Bay Rd., Gibsonton, FL, 33534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was dirty and smelled really bad. When we reported it the staff said " oh sorry about that" but did not offer to come to the room or change us to another room.
Business response:
Dear David, Thank you for your recent review of your stay at our hotel. We were sorry to read your comments, and would like to start by offering you our apologies for any inconvenience caused to you due to the unpleasant atmosphere in the room and other cleanliness concerns. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, especially the disappointing response from our team, we regret that this was no... read more
Well there was someone gunned down ans killed in the parking lot here recently. The arae has streetwalkers coming in out of bushes and scoping vehicles. They put a do not rent on me and i literally have been living on there properties y months unfortunately. Ive given them a lot of money. I had an accidemt had to be hospitalized and have surgery. I booked my stay on expedia per usual and all was good. I leave hospital to go to my room where they refuse to let me check in. They say it was from an incident on one of there prop... read more
Stayed at the property and had an emergency to leave early. Expedia was notified and I tried to get a refund for ONE night at the property because I had to leave. They declined. I will not stay a that property again.
The room was still dirty. There was beer caps still under the bed.
Room and facility can use a better cleaning service.
I have never stayed in a kitchenette room that you had to ask for everything down to a styrofoam cup and anything else that is normally in the room when you arrive soap shampoo coffee pot nothing was in room at all
Better hotel booking policies
Visit was canceled
Business response:
Dear Tonty, Thank you for your feedback. We’re sorry to hear that your visit was canceled. If there were any issues related to your reservation or cancellation process, please don’t hesitate to share the details. We hope everything is well and look forward to the chance to provide you with a great stay in the future. Sincerely, Hotel Management
Grab and go breakfast was a bit disappointing... could have been more than packaged oatmeal yogurt and fruit bars.
Business response:
Dear Christina, We sincerely apologize that our grab-and-go breakfast did not meet your expectations. We understand that a more satisfying variety is important, especially for guests starting a busy day. Your comments have been shared with our management team, and we are actively exploring ways to enhance our breakfast offerings while maintaining convenience and quality. Your input is invaluable in helping us improve the guest experience. We appreciate your stay and look forward to welcoming you back. Sincerely, Hotel Manage... read more
Frequently asked questions about Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview
How is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview rated?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview has a 3.9 star rating with 1,689 reviews.
When is Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview open?
Extended Stay America Premier Suites - Tampa - Gibsonton - Riverview is open now. It will close tomorrow at 12:00 a.m.