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Extended Stay America - Princeton - South Brunswick
- Hotels
- S. Brunswick, NJ
About this business
Location details
4230 US Rte. 1, S. Brunswick, NJ, 08852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff was friendly, but that’s where the ‘average’ reviews end. I requested one bed, but they only had two to offer. The beds were uncomfortable-you could feel every spring. It came with a kitchen, but no cups or other necessities. This place is pretty run down. I would not recommend.
Business response:
Dear Racheal, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management
Rooms need to be updated counters were chipped stove was ancient bathroom was in need of update too.
Business response:
Dear Guest, Thank you for evaluating your recent stay with us and sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your room did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We hope you will give us another chance to provide you with the outstanding stay you deserve. Sincerely,Hotel Management
Not great Smelly and super thin walls
Business response:
Dear Guest, Thank you for being our guest. We apologize for not living up to our commitment to clean, fresh accommodations, and we have immediately brought your experience to the attention of our housekeeping team for review and action. We truly value your feedback as it helps us improve our services, and we hope to have the opportunity to welcome you back and provide you with the seamless experience we are known for.Sincerely,Hotel Management
Check in was terrible, the person doing the check in was very rude and impatient and did not have basic skills or respect.
Business response:
Dear Sudhansh Raj, Thank you for the review and staying with us. Thoughtful and attentive service is a top priority; therefore, we apologize for the concerns you experienced during check-in. You have our assurance that this is not typical of our hotel, as we strive to provide an exceptional experience to all our guests. Your comments have been shared with the front desk team to ensure a better experience in the future. Thank you again for your review. We hope you will be back to see us soon.Sincerely,Hotel Management
The property is not in good condition and it needs lots of improvements. The rooms are dirty and outdated. The bed mattresses is so bed that you can’t sleep for 1 hour. The towels in room are overused and not clean. Save yourself the hassle!!
Business response:
Dear Piyush, Thank you for selecting us. We regret we did not meet all your expectations and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need to update, and we are currently having the same conversation with our Brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Please allow us another chance to host your visit and provide a memorable trip. ... read more
Frequently asked questions about Extended Stay America - Princeton - South Brunswick
How is Extended Stay America - Princeton - South Brunswick rated?
Extended Stay America - Princeton - South Brunswick has a 3.4 star rating with 1,833 reviews.
When is Extended Stay America - Princeton - South Brunswick open?
Extended Stay America - Princeton - South Brunswick is open now. It will close tomorrow at 12:00 a.m.