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Extended Stay America - Princeton - South Brunswick
- Hotels
- S. Brunswick, NJ
About this business
Location details
4230 US Rte. 1, S. Brunswick, NJ, 08852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Run down place, smells like disinfectant. Breakfast was coffee and a granola bar. No hair dryer, no conditioner, had to beg for kitchen stuff. Don't recommend
Business response:
Dear Mark, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. We have hairdryers and certain complimentary toiletries available at the front desk for guests who need them. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincer... read more
This was simply not as described. No pots/pans for cooking . And breakfast is muffins and coffee. For 100 a night I’m disappointed.
Business response:
Dear Luz, We appreciate you being our guest and apologize for any miscommunication regarding our dishware policy and your disappointment with our breakfast options. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We are grateful for your patience and hope you will stay with us again soon. Sincerely,Hotel Management
The tv didn’t work and the water in the shower wouldn’t go down waist of my money. I left early as possible
Business response:
Dear Bennie, Thank you for choosing us. We are sorry for not meeting your expectations. We understand the frustrations caused due to the issues encountered in the room. We have shared this with our housekeeping and maintenance team to fix the problems mentioned. Our technical team is working to address the issues with the TV. We apologize for your disappointment and thank you for your patience, and we hope to have the opportunity of welcoming you back with a better experience soon! Sincerely,Hotel Management
They advertise breakfast its coffee, the rooms are outdated ugly to say the least, bathtub/sink are cracked and walls are stained w mole popcorn ceiling. Furniture is hand painted by them. A dump hotel!!!
Business response:
Dear Dhalma, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserved. Your feedback has been shared with our team for review and action. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
There was nothing unique about the property. It was dingy and smelly. In the bathroom, long hairs in the sink and shower curtain. Chairs backrest were broken and have holes. Have taken pictures of hairs and chairs. Please let me know how to send those to you. Couldn't sleep bec noisy AC/heating.
Business response:
Dear Nanda, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserved. We will review the instances you mentioned and take appropriate action where necessary. Please know that our front desk is available at any hour to help make your stay comfortable for future visits. We hope you will return for the flawless stay you deserve.Sincerely,Hotel Management
I will avoid staying here Pathetic place to stay!!! The entire floor (2nd floor) corridor stinks - reason there are some really long term stay people are cooking is what i have received. Lot of bugs in the room and the bed covers had food? stains as well. Waste of money
Business response:
Dear RAVI, we regret the inconvenience you encountered during your stay. Although such incidents are unusual, we are reviewing this with the concerned team members. We also want to reassure you that we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, your room will be inspected professionally and treated as a precaution. We appreciate your patience and hope you will accept our apologies.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Princeton - South Brunswick
How is Extended Stay America - Princeton - South Brunswick rated?
Extended Stay America - Princeton - South Brunswick has a 3.4 star rating with 1,833 reviews.
When is Extended Stay America - Princeton - South Brunswick open?
Extended Stay America - Princeton - South Brunswick is open now. It will close tomorrow at 12:00 a.m.