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Extended Stay America - Princeton - South Brunswick
- Hotels
- S. Brunswick, NJ
About this business
Location details
4230 US Rte. 1, S. Brunswick, NJ, 08852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didnt like the fact that there was breakfast on app. Our breakfast was muffins and oat bars with coffee, hot chocolate or tea. Which was limited. This hotel houses long term residents. I was not pleased with the staff. Their attitudes were highly unpleasant. The manager and a front clerk switched a room from double bed to a queen bed and gave us a call letting us know. We stayed until they decided to change it back. There were dried up snot on walls in kitchen and bathroom. Wash clothes and towels were stained. Dust in cor... read more
Business response:
Barbie, thank you for your review. We are sorry you did not experience the best of our staff and apologize for the cleanliness issue you encountered. This is not the kind of impression that we want our guests to have. Your comments will be shared with the appropriate team members to address the problems you outlined. We will also share your feedback with our food and beverage team to see where we can improve our grab-and-go breakfast offerings. Please allow us to regain your trust by staying with us again whenever your trave... read more
Horrible This is bare bones hotel the low flow toilets are horrible both nights of my stay, my toilet backed up, and to give you a clue they are so bad they have plungers located on every floor! Bedding threadbare and bed itself hard as a rock! TV size of a postage stamp
Business response:
Arlene, thank you for your review. We are sorry for not meeting all of your expectations and for the maintenance issue you encountered. We have asked our team to address the problem with the toilet. We also wish we had the opportunity to address the discomfort you had with the bed while you were here, as we would have done our best to ensure you were comfortable. We hope we have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Dont let price deceive you. You get what you pay 4 If you have a choice please just forget this motel.. It was fairly cheap and i thought i got myself a deal.. it was embarrassing. The room smelt of smog .. the bed was creaky, i couldn't use the bathroom. THE Exterior was in a great condition but the service was trashy..
Business response:
Thank you for your review. We are sorry for the cleanliness issue you encountered. Even more distressing is the fact that you were met with anything less than but exceptional service in the process. Your comments will be shared with the appropriate team members to address the problems you outlined. Please allow us to regain your trust by staying with us again whenever your travels bring you back to this area. Sincerely, Hotel Management
Nope
Business response:
Chakravarthy, thank you for your review. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Terrible
Refund I will like a refund
Business response:
Thank you for being our guest and for taking time to leave your feedback. We apologize for these concerns. Unfortunately, financial inquiries on reservations made through a third party, prepaid booking site, must be made through them, and we suggest you contact them directly. Thank you once more for choosing our hotel, and we hope you will consider staying with us again in the future. Sincerely, Hotel Management
MAKE SURE YOUR INFORMATION IS NOT COMPROMISED BY STAFF BECAUSE THEY ALLOW THEM TO MANUALLY ENTER INFORMATION WITHOUT AUTHORIZATION AND REFUSED TO CORRECT SAID ERROR / UNAUTHORIZED ACTION
Business response:
Thank you for your review. We are sorry for the issue you outlined and regret any inconvenience caused. We will bring your concerns to the attention of our staff as we continuously strive to improve. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Princeton - South Brunswick
How is Extended Stay America - Princeton - South Brunswick rated?
Extended Stay America - Princeton - South Brunswick has a 3.4 star rating with 1,833 reviews.
When is Extended Stay America - Princeton - South Brunswick open?
Extended Stay America - Princeton - South Brunswick is open now. It will close tomorrow at 12:00 a.m.