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Extended Stay America - Princeton - West Windsor
- Hotels
- Princeton, NJ
About this business
Location details
3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My confirmed room was given to someone else. I reached at hotel at 11:30 pm with family including a child and a senior citizen. Receptionist said I don't have any rooms available, your room is allocated to someone else and I will refund your amount. Go somewhere else and find a room. Rude!!!
Business response:
Dear Lanish, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
Worst Extended StayAmerica in America Got there late night and there was nobody at the front desk hotels.com called them to try to get somebody to come to the front desk to check me in and that did not work. I ended up not staying there because I could not check in And they refused to refund my money
Business response:
Dear Eric, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
Room doesn’t like clean and sanitized we saw dirt on the floors and Hairs on the bed.
Business response:
Dear Purna, Thank you for taking the time to share your valuable feedback. We acknowledge that the room provided did not meet the customary standards of cleanliness and comfort and sincerely apologize for any discomfort this may have caused. Rest assured, we will conduct a thorough review with our housekeeping staff to ensure meticulous preparation of each room for our esteemed guests. We look forward to the opportunity to serve you better in the future.Sincerely,Hotel Management
Front desk staff was very rude, very smelly/dirty rooms , hallways and parking area .
Business response:
Dear Lokesh, Thank you for letting us know about your stay. Our team is dedicated to delivering exceptional customer service and maintaining pristine, comfortable accommodations for all our guests. Regrettably, we apologize for not meeting our customary standards. Please be assured that we have taken the requisite measures to address your concerns. We highly value your patronage and eagerly anticipate the opportunity to elevate your experience during your future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Princeton - West Windsor
How is Extended Stay America - Princeton - West Windsor rated?
Extended Stay America - Princeton - West Windsor has a 3.1 star rating with 1,899 reviews.
When is Extended Stay America - Princeton - West Windsor open?
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.