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Extended Stay America - Princeton - West Windsor
- Hotels
- Princeton, NJ
About this business
Location details
3450 Brunswick Pike, Princeton, NJ, 08540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor Breakfast. The elevator was out of order. We had to pull our luggage by stairs. It was a great Joke in the name of breakfast
Business response:
Dear Guest, Thank you for taking the time to share your experience with our hotel. We are sorry that you had difficulty with the elevator and that the breakfast did not meet your expectations. Your feedback is valuable to us, and we will take the necessary steps to address your concerns. We continuously work to improve our services and ensure our guests have a great start to their day. We hope to provide you with a flawless visit on your next trip to the area.Sincerely,Hotel Management
Already noted, no elevators no courtesy from the front desk staff deliberately given 3rd floor room at 3 am knowing the baggages would be heavy to carry from the stairs. Rooms were damn smelly (smoky) lots of noise sroung the rooms.
Business response:
Dear Sharath, Thank you for sharing your experience; we love that you could join us. Please accept our apologies and every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore... read more
Dirty, noisy & smelled like cigarettes. Only stayed here because i needed to be close in the airport before my flight in a snowstorm
Business response:
Dear Arlene, Thank you for choosing us. We apologize for the concerns you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well-poised to serve you better during your next stay. Thank you again for your candid feedback.Sincerely,Hotel Management
Nothing was great about this motel, the heater was not working, never received room service, everything was a mess. I would not recommend this motel.
Business response:
Dear Ketan, Thank you for the kind comments regarding our time together. However, we are disappointed to know that our lack of room service was a source of frustration during your visit. Also, we are sorry that the room temperature was not comfortable for your needs. Our maintenance team is checking the same to fix the same. Our front desk is always available to assist you and make the most of your stay, but we regret if this did not happen in your case; allow us to check with the team and ensure this is not repeated. We app... read more
Frequently asked questions about Extended Stay America - Princeton - West Windsor
How is Extended Stay America - Princeton - West Windsor rated?
Extended Stay America - Princeton - West Windsor has a 3.1 star rating with 1,904 reviews.
When is Extended Stay America - Princeton - West Windsor open?
Extended Stay America - Princeton - West Windsor is open now. It will close tomorrow at 12:00 a.m.