Extended Stay America - Princeton - West Windsor

Anonymous 

on Expedia

4 years ago

I was disappointed in our stay, booked two rooms at the same time with two double beds in each room, when we checked in our rooms were on two different floors. My room was with my 19 year old son and 6 and 9 year old, was told my room was a king bed and pull out sofa, not what I booked. Was told we couldn’t get rooms on the same floor as there was nothing available and they couldn’t get us a room with two double beds. When we got to our room we dropped our stuff and headed out right away. When we returned about 10 pm we got ... read more

Subodh 

on Expedia

4 years ago

Terrible and stay away from this hotel Extremely bad experience. 1. Room was provided is totally different than what It shows in picture and receptionist mentioned that this is generic picture of room. 2. Room was stinky - seems someone smoked in the room 3. Beds were very uncomfortable 4. Floor was sticky and carpet was dirty Never recommend anyone to this hotel… waste of my money 

Anonymous 

on Expedia

4 years ago

I booked my stay a month in advance because we were going to the amusement park in the area and needed a night to rest. We arrived at the hotel exhausted the lady at the front desk checks us in with no problem until I go upstairs and discover that the room wasn’t the one I reserved. Upon entering it smelled like someone was currently sitting in the room smoking, it was so strong. Then I wanted double beds they switched my room to a 1 queen bed with a pull out. I immediately went downstairs to address the issue and the lady w... read more

Michael 

on Expedia

4 years ago

Do not stay here Horrible experience. Floor was damp in hallway and so was the air. Smelled super musty. AC Didn’t work in room. No towels. It was me, my husband and our 2.5 and 5 yo. We had family in two other rooms and they had issues too. My brother in law went to get us towels at 10pm because that’s how late we stayed out to avoid being in the room and they were just pulling them out of dryer and that was their excuse… 10 pm really? We called 15 different hotels so we could leave and they were all booked up. The person u... read more

Anonymous 

on Expedia

4 years ago

The room was dirty and disgusting. 

Anonymous 

on Expedia

4 years ago

Checked in but did not stay. Room smelled. Changed rooms but air did not work. Would be like to get my money back. Will not use Expedia again. Rip off 

Anonymous 

on Expedia

4 years ago

The front desk staff member (Keith) was very rude and seem a bit shade. Within the next hour of my stay, I heard lots of noise from the room next door and witness a crew of guys entering and leaving the room. I immediately called the first desk and asked for a refund to leave the hotel. The front desk staff member was very rude and tried to force himself into my room. The next morning when I returned to ensure I was given a refund (Emani) the first desk staff member had no common sense about how to work the front desk. I was... read more