Extended Stay America - Princeton - West Windsor

Sean 

on Expedia

5 years ago

Avoid this place Where to begin? My 10 year old son and I had a room with a king bed and sleeper sofa. There were no linens or pillows for the sofa sleeper. After getting them I pulled out the sofa to make it for my son, the sheet on the bed was covered in urine and excrement. I have never been more disgusted in my life. The hotel is non smoking and as an ex smoker, let me tell you the smell of stale cigarettes in the room was nauseating. There were puddles of liquids on the kitchen floor. We couldn’t get out of there quickl... read more

Horrible 

on Expedia

5 years ago

I left a previous review regarding this hotel because I left abruptly due to bedbugs, they could not refund my money immediately because we booked thru Expedia, I called Expedia and they refunded my money, but today extended stay charged my card and when I called I spoke to the assistant general manager and she was extremely insensitive ,rude and unprofessional. She never apologized for our horrible experience she just made the experience even worst for us, like we had to leave in the middle of the night because of bedbugs a... read more

BEDBUGS 

on Expedia

5 years ago

I checked in today and the first room I got was obviously not cleaned and no cups and no toilet tissue in the bathroom and the bathroom tub looked dirty. They gave us a new room and ..room 212 to be exact and I alway check the beds for bugs and when I pulled back the covers there was the biggest bedbug ever right there .. we packed up and left immediately and demanded a refund to be told that they can not refund us because I went thru Expedia and they can not give us anything showing that we left.. the staff was completely w... read more

R 

on Expedia

5 years ago

Pretty unclean and dissapointing - left the property in an hour! 

Anonymous 

on Expedia

5 years ago

House Keeper Harassment and going through my thin House keeping overall was horrible during stay. Harassed by one staff and checking out another staff went in the room while I was taking some things to the car. She clearly saw I was checked out and she started to go through my things to see what Sha can keep. The other house keeper knocked on my door Christmas Eve harassing me 

Robin 

on Expedia

5 years ago

Hotel House keeping not Dog Friendly 

Sean 

on Expedia

5 years ago

Upon arrival at the hotel the front desk attendant informed us that she believed all the rooms were already booked. After checking on her computer she gave us a room key stating that this was the last empty room. We proceeded to the room only to find upon entering that the room was occupied by a woman sleeping in the bed nude. We returned to the front desk obviously irate at this embarrassing turn of events. The desk attendant at this point attempted another room herself only to find that room occupied as well. After that we... read more

Anonymous 

on Expedia

5 years ago

this place stinks... literally. linens looked unclean - slept in clothes on top of bedspread... don't waste your time with this place