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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The description said that it was two queen beds however it was two queen mattresses on top of cots. There was no shampoo conditioner or anything provided. The pillows were flat we had to request more and they only had two for the four of us. It smelt like cigarettes and burnt cigars. The air conditioning made such a noise it sounded like a motorcycle was in our room the entire night. I did not feel safe in this area. Definitely will never stay again. Especially the price was $300 for one night. Definitely not worth the money
There was a kitchen in the room The dislikes all the noise people yelling swearing people in-and-out of the hotel no staff staff at night at the front desk no staff in the morning when you get up to check Was left at the front desk for 15 minutes when we arrived for check in
Business response:
We apologize that you did not enjoy your stay at our hotel. We strive to provide a clean and comfortable stay for all of our guests and apologize this was not your experience. Thank you for your feedback and we wish you all the best in your travels.
Horrible! Horrible hôtel! On entend autant l’autoroute que les voisins, pas de serviette à main, de papiers mouchoir, ni de séchoir à cheveux. Ne devrait pas s’appeler un hôtel!
Business response:
Thank you for your review and comments, Luci. We are terribly sorry that your stay did not satisfy your expectations, and that we may have fallen short in delivering an exceptional experience. Thank you for allowing us to host you and we wish you all the best in your future travels.
Horrible stay If you want a good nights rest I’d stay away from this hotel. People above me were stomping around at all hours throughout the night, people were hanging in the hallways being loud. Not to mention the noise from the highway! On top of which they don’t have black out curtains so the sun comes blazing in and I couldn’t get back to sleep because of how bright everything was
Business response:
Thank you for taking the time to review your recent stay at our hotel, Paul. We are so sorry that you did not enjoy your time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
I would have cancelled my stay upon arriving, but it was 2AM and I couldn't find a hotel that had room. The room was not clean and there was damage to the furniture and walls. I would not recommend this location.
Business response:
Thank you for your review. We can't tell you how disappointed we are to see that you experienced these issues and apologize for the impact that they had on your stay. We take cleanliness very seriously and we can assure you that we will address these concerns with our housekeeping and front desk team. We are so sorry that we failed to satisfy your expectations and hope that all your future travels are wonderful ones.
Horrible place, stinks from food cooking of long-term occupants. Very noisy place, cleanliness ok. Bathroom was acceptable. Did not feel safe to walk to the city center.
Business response:
Henning, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Subjective feeling of not feeling safe and feeling out of place. Loud music, noisy.
Business response:
We know that your safety is top priority during your travels, and we are sorry for the uneasiness that you felt during our time with us, Adjoa This is in no way the type of stay that we had intended for you and are so disappointed in the impression that we left on you. We value the time that you took to provide us with this information and will use it to address the issues mentioned at the property level, so we create better guest experiences in the future.
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,154 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.