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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean facility but the other guests are ghetto and ignorant and staff went right along with them..plus no supplies for the kitchenette area. Plates,pans,etc.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Business response:
Thank you for taking the time to review your recent stay at our hotel. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
Shadiest hotel ever The hotel is routinely inhabited by local prostitutes and drug dealers. The rooms are dirty, the shower dirty and the frint desk staff unhelpful. I strongly recommend staying elsewhere.
Business response:
Thank you for your review. We are shocked to hear of your concerning reports. We don't allow anything of this nature to take place on our property and have a zero tolerance when it comes to any illegal activities. We can assure you that we will promptly address your claims to ensure that the safety and integrity of our property stays intact. Thank you for sharing your experience and we wish you all the best in your future travels.
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
The night off dosent apply here Not worth it especially for extended stays u never get the free night after the app gives u the free night the hotel tacks on all these taxes ends up being 10$ off? Been at the hotel a month collected just one night off and it was not a night off but a 10$ discount
Business response:
Thank you for your review, Ashley. We sincerely apologize that you did not have the exceptional experience that we intended for you due to the issues with a coupon offer. We are so sorry for any confusion over this and will make sure that we reach out to the property directly to avoid these issues in the future. Best wishes in all your future travels.
Business response:
Thank you for taking the time to review your recent stay at our hotel, Jean. We are so sorry that you did not enjoy you time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
Bed bugs in room 222 I am asking for a refund. Me and my cousin found bed bugs on both of our pillows. I have video proof that is also time stamped. If there’s 2 in one room , I’m sure they are everywhere.
Business response:
Oh no! We are completely shocked to hear of your concerning claims! Please reach out to the property directly so that they can assist you with these issues. Thank you for letting us know and we look forward to hearing from you.
Do not stay here. Room smelled like smoke, you could hear EVERYTHING that is being said in the adjacent rooms. We had to go and buy our own toilet paper, bring our towels down to the desk for clean ones because they don’t clean your room or your linens unless you’re there for 14 days or more. The shower had almost no water pressure and there was a tiny bottle of shampoo, 2 cups and a micro bar of soap. People that live there were not a problem except for everyone hanging out by the exits smoking.
Business response:
Thank you for this detailed review of your stay, Scott. Please accept our sincerest apologies for any issues that you had during your time with us. We also apologize that you were not aware of our amenity offerings prior to checking in, and the problems with the unpleasant odors and noise levels. Our super friendly and professional stay go out of their way to ensure that your time with us is exceptional, and we can't apologize enough that this did not come through. Since we are more of an extended stay, we offer the basic it... read more
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 1,985 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.