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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Could not sleep due to loud noise of jumping from upstairs all night.
Business response:
Thank you for taking time to rate our hotel, Seyla. We are sorry you did not enjoy your stay with us due to the noise disruptions. We will use your feedback to help us improve. Best wishes in your future travels.
Smells funky and fells dirty…
Business response:
Thank you for reviewing our hotel, Luis. We are so sorry to hear that you experienced some offensive odors and issues with overall cleanliness during your stay. We will make sure that we address these concerns with our housekeeping team at the property so that we can ensure a better experience for all our future guests. We apologize that you had a disappointing stay because of it.
This was an absolutely terrible place. People smoking marajuana outside of the hotel. The most careless staff. In a dangerous area. DO NOT STAY HERE. After waiting 10 mins at the front desk no one came to say hi or assist. Someone walked by and just kept walking, along with the little child running behind the desk. We immediately cancelled because of the poor service and terrible area.
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Alexis. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
I would not recommend this property if you are looking for some quiet time. The guests were so loud that when we left at 6:30 am there were still guests outside my window having a great time for themselves! And there is no one at the front desk from 9pm to 9am!
Business response:
Hello Kerri. Thank you for highlighting the areas that deserve our attention and need improvement. We hate to see that this was not the exceptional experience that we intended for you, and would love to welcome you back so that we can show you the wonderful experience you can have at WoodSpring Suites.
I would not return The room was a bit dingy and not cleaned to the level of a typical no-frills hotel. There are many folks staying long term and the no-smoking rule is not being followed by all. My room smelled fine when I checked in, but then smelled of smoke when I returned from dinner, due to adjoining rooms. The front desk is only open from 10 am to 10 pm. I often stay in the Providence area; this hotel is the worst I have stayed in. I didn't bother to complain as I was only there one night. I'd recommend staying elsewh... read more
Business response:
Thank you for taking the time to share your experience with us, Sean. We sincerely apologize for the issues that you experienced with the overall cleanliness of your room. Our housekeeping team performs daily checklists to ensure that issues like this do not happen. We hate to see that these issues were overlooked and can assure you that we will address them accordingly. We are so sorry for the inconvenience that this caused, and we hope that your future travels are wonderful ones.
Dirty
Business response:
Thank you for taking the time to rate your stay with us, Antonio. We are terribly sorry to see that your experience was not the clean and exceptional one that we intended for you. Thank you for allowing us to host you and we will make sure that we improve in this area for our future guests.
We got a speech when we checked in about how there was absolutely no smoking but the entire floor and our room reeked of marijuana the entire time we were there. Front desk had super limited hours so couldn’t even check out properly. Super loud, people yelling, stuff getting smashed around. When we checked in the front desk was giving someone else copies of other guests drivers licenses! Definitely will not stay here again. Beds were super uncomfortable. Also, beware photos are digital renderings not actually photos. For the... read more
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Meagen. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Ppl smoking. We slept through the niye inhaling cigarettes smokes
Business response:
Thank you for providing us with such essential feedback that will help us improve, Saheed. We hate to see that we fell short in delivering the high-quality of service that so many of our guests have grown to love. Your review highlights the areas that we can improve upon and we will make sure that we do just. Best wishes in your future travels.
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,154 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.