Extended Stay America - Rochester - Greece

Business response:

Dear Guest, Thank you for your feedback. We are thrilled to hear that you had a positive experience with us! Our team strives to create a welcoming and comfortable environment for all of our guests, and it's wonderful to know that we were able to meet your expectations. If there is anything specific you would like to see or experience during future stays, please don't hesitate to let us know. We truly appreciate your kind words and hope to have the opportunity to welcome you back to Extended Stay America for another excellen... read more

Business response:

Dear Guest, Thank you for your review! We are glad to hear that you found our location convenient, with easy access to the highway and nearby dining options. We strive to offer a comfortable and accessible stay for all of our guests, and we appreciate your feedback. We look forward to welcoming you back to Extended Stay America soon!Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We’re thrilled to hear that you had a great experience and truly appreciate your kind words. It’s always our goal to provide exceptional service, clean accommodations, and a welcoming environment for all of our guests. Your satisfaction means the world to our entire team, and we’re grateful for the opportunity to have hosted you. We look forward to continuing to exceed your expectations on your next visit. Since... read more

Business response:

Dear Guest, Thank you for your feedback. We appreciate you taking the time to share your experience. While we’re glad your stay was satisfactory, we always aim to exceed expectations and provide a more memorable visit. Your input is valuable as we strive to deliver a better experience for all guests. Thank you again, and we look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management