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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Shower The shower in room 161 was broken. The piece was stuck between bath and shower so I went to work with no shower. Customer service at the desk was great as always.
Business response:
Dear Mike, Thank you for choosing our hotel and sharing your thoughtful review. We're sincerely sorry to read about the inconvenience you experienced with the shower during your recent stay. Please accept our apologies for any frustration this may have caused. Rest assured, we take your feedback seriously and will share your concerns with our maintenance team to prevent a recurrence. We hope you'll give us another opportunity to exceed your expectations during your next visit. Thank you for bringing this to our attention, an... read more
Me and my partner have BUMPS ALL OVER US. We have been itching ever since we left the hotel.
Business response:
Dear Ajalaa, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 3.4 star rating with 2,200 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.