This profile has been claimed by the business owner or representative.
Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
clean, close to where we needed to be. nnnnnnnnnnnnnn
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay! Sincerely, Hotel Management
Good for a night. Liked the ability to use the kitchen and full size frig. One negative was the noice above us. Sounded as if they were dropping bowling ball on us. Called front desk about it and it did lessen.
Business response:
Thank you for choosing the Extended Stay America. We are happy overall you had a good time with us, but we are sorry your sleep was disturbed by noise from the guest above you. Your feedback has been noted, and we are glad our team helped you to resolve the issue. Thanks again, and please see us again for a better experience. Sincerely, Hotel Management
I would stay at an extended stay again but it would not be my 1st choice
Business response:
Terri, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Regina, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
I would like to see a little more offered for breakfast
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback in regard to our complimentary grab-and-go breakfast will be shared with our brand Leaders. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Not bad Room great. WiFi horrible, had call each day to service company to get to work.
Business response:
William, it’s nice to learn you enjoyed your stay with us overall. We realize our guests count on continuous access to our complimentary Wi-Fi, so we apologize for the problems you experienced. We thank you for being our guest, and we hope to welcome you back for a better-connected stay! Sincerely, Hotel Management
Business response:
Darvin, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Meh Room was ok. They don't have front desk service from 11p to 7am, which is odd. Also, no housekeeping service was done during my 2-day stay. I probably wouldn't use them again unless they change those two things.
Business response:
Leonard, thank you for staying with us. Although you liked your comfortable room, we are sorry for not meeting your expectations with our service. We value your feedback as it will help us improve our guest experience moving forward. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Hotel was satisfactory The hotel was clean and check in easy and friendly. The only issue was using GPS and printed directions, this hotel was especially difficult to find.
Business response:
Gena, thank you for staying at Extended Stay America. We are glad to know you loved our well-maintained property and had a nice stay here. However, we regret the inconvenience you experienced during your visit. Thanks again, and we look forward to your next. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,339 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.