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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I would like to see a little more offered for breakfast
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback in regard to our complimentary grab-and-go breakfast will be shared with our brand Leaders. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Not bad Room great. WiFi horrible, had call each day to service company to get to work.
Business response:
William, it’s nice to learn you enjoyed your stay with us overall. We realize our guests count on continuous access to our complimentary Wi-Fi, so we apologize for the problems you experienced. We thank you for being our guest, and we hope to welcome you back for a better-connected stay! Sincerely, Hotel Management
Business response:
Darvin, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Meh Room was ok. They don't have front desk service from 11p to 7am, which is odd. Also, no housekeeping service was done during my 2-day stay. I probably wouldn't use them again unless they change those two things.
Business response:
Leonard, thank you for staying with us. Although you liked your comfortable room, we are sorry for not meeting your expectations with our service. We value your feedback as it will help us improve our guest experience moving forward. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Hotel was satisfactory The hotel was clean and check in easy and friendly. The only issue was using GPS and printed directions, this hotel was especially difficult to find.
Business response:
Gena, thank you for staying at Extended Stay America. We are glad to know you loved our well-maintained property and had a nice stay here. However, we regret the inconvenience you experienced during your visit. Thanks again, and we look forward to your next. Sincerely, Hotel Management
Very happy with the room, had no real issues, room was very clean, spotless, very quite and pleasant, the only thing I wish is they had newer bed linen, was close to everything I needed to do while in Rochester, I will be staying again next time while in Rochester and will make try to make sure I get the same room. if possible
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and that you had a restful stay with us. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Me gusta mucho gracias en verdad Good
Business response:
Kristy, we appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a great stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management
Great staff. Awesome room just wish they had a better breakfast not just fruit and coffee. Great location minutes from where I needed to go at kodak preforming arts centr.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are thrilled to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,382 reviews.
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.