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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
smoke detector was hanging from ceiling showing exposed wires air conditioner very loud very reasonable dog deposit
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
This hotel has a great staff. The manager Jen is professional and cares about her guests experience. The hotel is convenient and in a pleasant neighborhood.
Business response:
Brenda, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. We will be sure to share your compliments with the team, especially Jen. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Overnight stay I have been in cleaner hotels but I would stay again. I was a little dissapointed that my room did not get cleaned on Saturday. I love the fact that there was a smoking room available though, that was a plus. The bath tub could have used a little more love. The bottom of the tub wasn't the cleanest.
Business response:
Thanks for your excellent feedback. We are thrilled to read you had wonderful overnight stay and that we met and exceeded all of your expectations. All of us at Extended Stay America look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Peter, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met and exceeded all of your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Hotel is a little out dated... could use a good refreshing up.... smells some what old...price was right...room as clean,but somewhat drap....brown and cream room colors and brown carpet how late 70,s early 80,s.... this is 2018....
Business response:
Thank you for your stay at our hotel. We apologize for the cleanliness issue you encountered with your room while here. We will surely share your comment with our housekeeping team so that such instances are not repeated in future. We hope the positive aspects of your stay will bring you back soon. Sincerely, Hotel Management
ATTENTION TO DETAIL. THE ROOM COULD HAVE BEEN CLEANER. I THOUGHT SOMEONE WOULD COME IN TO CLEAN EACH DAY BUT THEY DIDN'T. I THINK IT WAS A BLOOD STAIN ON THE SPREAD.
Business response:
Claude, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the cleanliness issue you had in your room. We have shared your feedback with our housekeeping team for review and action. Our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Not a visit visit
Business response:
Rose, thank you for staying at Extended Stay America. We are delighted you had a great time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Good for a short stay! Provides all the basics, great if you need a kitchenette.
Business response:
Timothy, thank you for being our guest at Extended Stay America. We are pleased to know your stay with us was enjoyable and that you were impressed with the convenience of a kitchenette in your room. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Having work completed at my house - called at last minute-wonderful!
Business response:
Richard, thank you for staying at Extended Stay America. We are delighted to read you had a great time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,339 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.