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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For the price the tv and room is not a good value. The room and gurnishings show alit of wear andvtear. Just not worth the price i paid. They did notveven have a complimentary razor
Business response:
Thank you for the feedback. We are sorry you were unhappy with your room and regret the inconvenience caused. We have shared your feedback with the appropriate team so that we can improve our service going ahead. We hope to welcome you back in the future for a much better experience. Sincerely, Hotel Management
The hotel hallway smelled of smoke. People constantly smoking right outside front door. Crap all over sidewalk. You had to watch where you walked. I broke my toe from the closet. Small metal piece just sticking out w nothing attached. I had to spend week and a wedding w a broken toe. Kitchen had a microwave and fridge but nothing in kitchen. I had to request dishes and a coffee pot. There was no ice machine in hotel either. Only thing I liked was the staff. They were very friendly.
It was a good price. Great hidden area thats not noisy. Overall great place to stay.
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know you were happy with our affordable rates and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
check out early
Business response:
Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
My getaway spot I recieved a warm welcome and a quick check in. They were very accommodating and the room was in great condition.
Business response:
Nakeshia, thank you for being our guest at Extended Stay America. We're glad to know the service provided by our front desk associates met all your expectations and that you loved your well-appointed room. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 3.4 star rating with 2,256 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.