Extended Stay America - Rochester - Henrietta

Sameer 

on Expedia

2 weeks ago

Great location. Everything good about the stay 

Bradley 

on Expedia

2 weeks ago

It was nice that they made our early check in possible, and that they were pleasant and accommodating. It was rather disturbing that they scanned my wife’s driver’s license as well, with no satisfactory response as to why and what was intended with the data. The air conditioning/heating unit gave off a peculiar odor when we turned it on, so we did not use it for the stay. The shower handle had to be cranked off quite forcefully to stop the water, and cranked equally hard to start the water. 

sateesh 

on Expedia

4 weeks ago

water is leaking in the bath tub and friz is not good condition. 

Julie 

on Expedia

a month ago

Staff was courteous Noise level of other guests at unacceptable Hours was frustrating 

Damariliz 

on Expedia

a month ago

I loved the proximity to the stores and restaurants. The room could use a renovation. The bathroom ceiling had evidence of previous mold. The countertop in the kitchenette looked like it could use some caulking. I will say that the room next to us was getting remodeled and it was looking really nice. 

Gina 

on Expedia

a month ago

Dishes needed to be requested frim front desk. Shampoo needed to be requested which seemed very strange. They we're all out of shampoo when we inquired and the guy at the desk just said oh I guess we need to order more. It's pretty bad when a hotel doesn't even have shampoo for the guests. The water in the tub ran continually. 

KAUNG 

on Expedia

2 months ago

Great stay from start to finish! Check-in was easy, and the staff were super helpful—gave me the rundown on breakfast and pointed out some local spots in the neighborhood. Tons of parking, including a few spots in front and on the sides, but the real gem is the huge lot in the back. If you park back there, chances are you’ll have a clear view of your car from your room—very convenient and secure! The room was spacious and peaceful—perfect for prepping for my major exam. I actually ended up booking an extra night just to unwi... read more

Andrew 

on Expedia

2 months ago

Healthy food at breakfast is good and inexpensive to offer; Fruit, nuts, water. 

Yvette V 

on Expedia

2 days ago

The room was clean, but their was stains in one of the queen beds sheets.