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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not for the faint of heart Location pretty decent for ease of access to hospital, also grocery store and gas station next door. Pretty much sums up the positives. I rented two rooms, one was pretty unclean, when sheets were pulled down bed had dirt all through it in one of the rooms. We had requested a coffee pot for just one of the rooms and were told they aren’t available when in fact there is a sign in room that says, just ask! We asked multiple desk attendants. For it being a non smoking facility the whole place smelt li... read more
Business response:
Dear Bobbi-Jo, We are grateful for your detailed feedback and apologize for the shortcomings you encountered during your stay. Please accept our apologies for any inconvenience caused by the cleanliness issues and the misinformation regarding the coffee pot availability. Your comments regarding the odor and breakfast options will be addressed internally to ensure improvements are made. We appreciate your recognition of our day shift staff and regret if your interactions with our evening and night shift staff were not up to o... read more
Family stay My stay so far is great.
Closed to stores
Business response:
Dear crislinda, Thank you for your review of Extended Stay America! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the city.Sincerely,Hotel Management
Hi
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.