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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Foul odor in room
Business response:
Dear Wendell, We sincerely apologize for the unpleasant odor you encountered in your room. Our top priority is providing a clean and comfortable environment, and we regret falling short. We are addressing this issue with our housekeeping team to ensure it does not happen again. Your feedback is important to us, and we hope you will consider giving us another chance to provide you with a better experience.Sincerely,Hotel Management
Necesitan un area para los perros..
Business response:
Dear Jayson, Thank you for your feedback. We appreciate your suggestion for a designated area for dogs. It is important to provide a comfortable stay for all guests, including those traveling with pets. We will consider your feedback as we continually evaluate and improve our amenities and services. We look forward to welcoming you back.Sincerely,Hotel Management
Amazing
Business response:
Dear Kaela, Thank you for your wonderful feedback! We’re thrilled you had an amazing experience at Extended Stay America. We look forward to your next visit!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 3.1 star rating with 2,118 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.