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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean place
Business response:
Dear Jovan, Thank you for your positive feedback about your recent stay! We are delighted to hear that you found our property clean and well-maintained. Our team works hard to ensure a comfortable environment for all our guests, and your kind words motivate us to keep up the great work. We look forward to welcoming you back soon for another great experience at Extended Stay America!Sincerely,Hotel Management
Not a new hotel, but nice and clean. Very friendly staff. Would book it again!
It was a bit pricey for what it is. The property and room seemed a bit dated. Also, the piercing fire alarm went off on Sunday at 7am which made for a fantastic wake-up. Apparently, it had already gone off a day or two before....
Business response:
Dear Philippe, Thank you for sharing your thoughts. We apologize that your stay didn't meet expectations, particularly regarding the condition of the property and the early morning disruption caused by the fire alarm going off. We understand the importance of providing a comfortable and peaceful environment for our guests and sincerely regret falling short in this regard. We take our guest's concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to have the opport... read more
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 3 star rating with 2,095 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.