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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
If you’ve ever stayed at an Extended Stay American, then you’re aware of the deal. It’s a mix of longer term residents and travelers, that inherently brings a certain atmosphere. It’s not luxury, it’s not quiet, and the breakfast is not robust. However, the staff is friendly, the rooms are generally clean (if not very worn in), and for the price, it’s hard to expect much more. I wouldn’t choose it for a family vacation or a romantic getaway, but for a night or two passing through, it’s worth a look.
Business response:
Dear Guest, Thank you for your detailed feedback. We appreciate your understanding of the nature of Extended Stay America and are glad to hear you found our staff friendly and the rooms generally clean. While we aim to provide value and comfort, we understand that the atmosphere may not be suited for all occasions. We hope to continue offering you a comfortable stay during your travels and look forward to welcoming you back whenever you're passing through again!Sincerely,Hotel Management
Short term/good stay Staff was friendly Room was clean and tidy. Minor maintenance would help with review. Overall good stay for decent fee
Business response:
Dear Guest, Thank you for your feedback. We're glad to hear you had a good stay and appreciated our friendly staff and clean, tidy room. We also value your suggestion regarding minor maintenance needs and will share it with our team for prompt attention. Guest insights like yours help us improve and continue offering great value at a fair rate. We truly appreciate your stay and look forward to welcoming you back with detailed care and an even better experience.Sincerely,Hotel Management
Good stay
It was okay.
Business response:
Dear Guest, Thank you for your feedback! We appreciate you giving us a chance and are glad your stay was satisfactory. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we’d love to know how we can make your next visit even better. Your insights help us improve, and we’re always here to enhance your stay. We hope to have another opportunity to exceed your expectations. We look forward to welcoming you back! Sincerely, Hotel Management
friendly
Business response:
Dear Guest, Thank you for your feedback and for mentioning our friendly team. We are delighted to know that our staff made a positive impression during your stay. Providing warm and welcoming service is something we take great pride in, and your kind words reinforce our commitment to guest satisfaction. We appreciate your support and look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management
TV was not working when I checked in. Room needed a refresh.
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 3.1 star rating with 2,118 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.