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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy check-in, and available services in the area. Room was quient.
Business response:
Thank you for sharing your feedback at Extended Stay America. We are glad to know you enjoyed our accommodations and that you had a nice time with us. We appreciate your business and hope to see you again on your next visit to this area. Sincerely, Hotel Management
It was OK Comfortable bed. No amenities to speak of. Breakfast consists of coffee, instant oatmeal and packaged pastries. OK, but they jacked up the prices for the graduation weekend. Would not seek this place out, but the stay was fine. You have to pay an extra $5 if you want maid service.
Business response:
Karin, thank you for being our guest. We are pleased to know you slept well on our beds and had a pleasant time with us. However, we are sorry for the disappointment you had with our in-room-amenities. Please know our in-suite-amenities such as toiletries and bath amenities are kept at the front desk and are complimentary. We hope to host you again in the future so that we can provide you with an even better experience. Sincerely, Hotel Management
Hotel is hard to find from I90 .The rate was good, There could be a wider selection of breakfast foods.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you found us to be a great value, but we regret the inconvenience caused while coming to our property. We appreciate your feedback and look forward to your next stay. Sincerely, Hotel Management
The room n furniture was very very old. This is all i have to add.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry our room was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
The rooms were nice I didn’t like not receiving room service. We ended up with a lot of garbage bags in our room.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you liked your apartment-style suite and a pleasant time with us. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thank you again, and we look forward to your next visit! Sincerely, Hotel Management
Business response:
Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.