This profile has been claimed by the business owner or representative.
Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Latisha, thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
I appreciate they were amenable to my room change request.
Business response:
Bernadine, thank you for the glowing review of Extended Stay America. It’s a pleasure to know our courteous associates was attentive to your needs and that you enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Nice stay Couple of issues but they were fast at taking care of them
Business response:
Timothy, It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had and ensure you rest of the stay was a comfortable one. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Bathroom wasn't clean. Bed was good area was good, needs updated but it would have been better if they bathroom was clean and the toilet flushed.
Business response:
Mary, thank you for being a guest. Although you had a pleasant stay with us, we apologize for the cleanliness issues you experience in your room. Your feedback is discussed with our housekeeping team for review and action. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Decent hotel, nice room, great price Great stay, considering the price. Having a full kitchen in the room was very convenient. There was a half stove (2 burners), microwave, sink, full-sized refrigerator and nice table/counter to sit at. The room didn't have dishes or a coffee pot, but you just need to ask for those at the front desk and they'll give them to you at no charge. The room was clean, but the hotel overall has a slightly run-down feel to it. My biggest complaint is probably that the hallways smelled like cigarett... read more
Business response:
Thanks for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that we were able to meet your expectations at a great price. t was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
What I liked about the property is that the bar is close by
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
great place to stay, people are very friendly.
Business response:
Fernando, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,239 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.