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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Richard, thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Adeyanju, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager
普普 房間煙味很重,簡易早餐還算方便~
Business response:
Thank you for staying with us. We are pleased to see you enjoyed your overall stay with us. In regard to the smoke issue, your concerns will be shared with my housekeeping team to take corrective actions. We hope to have the opportunity of welcoming you back soon at Extended Stay America - Rochester – Henrietta. Sincerely, General Manager
Happy Guest1 Keep up the good work!
Business response:
Darrin, thank you for taking the time to share your wonderful review of Extended Stay America - Rochester - Henrietta. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thanks again for your business, and we look forward to your return visit. Sincerely, General Manager
Business response:
Catherine, thank you for being our guest at Extended Stay America - Rochester – Henrietta. We appreciate you giving us a nice rating and are glad you were overall pleased with your experience with us. Thanks for your business. We hope to see you again soon. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your online review. It’s a pleasure knowing you enjoyed being with us. On behalf of everyone here at Extended Stay America - Rochester – Henrietta we invite you to visit us again! Sincerely, General Manager
典型的モーテル チェックインのフロントのお兄さんは、フレンドリーで良い。 駐車場には大型トレーラーなども停まっていていて、働く人の宿という印象。 コーヒーメーカーは貸してくれるが、淹れるべきコーヒーパックがあるわけではない。 すぐ隣にモールがあるので、ビール、軽食などの買物には便利。
Business response:
Thank you for choosing our hotel and sharing your experience. Although you enjoyed our convenient location, we are sorry that we missed meeting some of your expectations and regret the inconvenience caused. We appreciate you letting us know and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
This was a busy weekend with both large universities graduating. Prices were extremely high. Everything went well although a better ventilations system would have been useful to clear away the food odors in the hall and stairwells.
Business response:
Keg, thank you for choosing to stay with us and for posting a review. We're glad you enjoyed some aspects of your visit. That being said, we want to apologize for the problem you experienced that kept you from having a perfect visit. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, General Manager
Nice and clean - just showing use and wear. Very pleasant. Staff was superior - very helpful.
Business response:
Ellen, it was a pleasure to have you as our guest at Extended Stay America - Rochester - Henrietta. We are delighted to read you liked our outstanding service and that our location was perfect for your needs. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.