Extended Stay America - Rochester - Henrietta

Business response:

Roberto, it was a pleasure hosting you at Extended Stay America - Rochester – Henrietta. We are glad to know you had a great time here and look forward to your return visit soon. Sincerely, General Manager 

Business response:

Andrew, thank you for sharing your experience at Extended Stay America - Rochester - Henrietta. We are delighted to read you had a great time here and were satisfied with all that we have to offer. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Tanya, thank you for sharing your wonderful review of Extended Stay America - Rochester - Henrietta. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. Your feedback is much appreciated, and we cannot wait to welcome you back soon. Sincerely, General Manager 

Business response:

Janet, thank you for choosing Extended Stay America - Rochester – Henrietta while here for your graduation. We are glad to know you were impressed with all that we have to offer, especially with our well-equipped room. We hope you will make us your home again whenever you are back in this area. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your fantastic review of Extended Stay America - Rochester - Henrietta. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager 

Business response:

Richard, thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Business response:

Adeyanju, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, General Manager 

Business response:

Thank you for staying with us. We are pleased to see you enjoyed your overall stay with us. In regard to the smoke issue, your concerns will be shared with my housekeeping team to take corrective actions. We hope to have the opportunity of welcoming you back soon at Extended Stay America - Rochester – Henrietta. Sincerely, General Manager 

Business response:

Darrin, thank you for taking the time to share your wonderful review of Extended Stay America - Rochester - Henrietta. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thanks again for your business, and we look forward to your return visit. Sincerely, General Manager