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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Good
Business response:
Thank you for being our guest at Extended Stay America - Rochester - Henrietta. We are delighted to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Oh well We got what we paid for. Front desk was nice but when we first got there we were given keys to a room that was not only smoking (I specified non smoking) but also already occupied. We were moved to a different room which was alright but nothing too impressive.
Business response:
Thank you for being a guest at our hotel. Its good to know you had a great stay, and we are glad that our associates resolved the issue you had in a timely manner and to your satisfaction. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Just passing through The staff was very pleasant and efficient. They did however put us in a smoking room without asking if it was ok (it wasn't). Also, a word to the wise. You have to ask for a coffee maker and cups. Was never offered coffee, but I always bring my own. Admittedly there was a sign at the front desk regarding this. It was late and I was in a hurry, so hadn't read until I got to the room. Room was quiet and clean. Water was hot. There is coffee in the lobby in the am, and breakfast if you ear chemicals in a pa... read more
Business response:
We appreciate you staying with us and sharing your review. Although you liked our friendly associates, please accept our most sincere apologies for the inconvenience of the fire alarm during the night and for the inconvenience it caused. I appreciate your observations and concerns and have taken a note of it. I hope you will consider giving us a second chance to provide the hospitality you deserve. Sincerely, General Manager
Great for weekends stays or business trips...the area has some good restaurants that would satisfy your taste.
Business response:
Thank you for your kind review, especially highlighting our location. I'm glad this aspect was the best part of your visit. We appreciate you being our guest and hope to see you again on your next business or pleasure trip to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.