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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice to access I-390 and Local Route 252. Stayed 4 times, total over 20 days. It is silent and clean, convenient to access Rochester through I-390 and Route 252, to access I-90 through I-390. With shopping area in walking distance.
Business response:
Thank you for staying at Extended Stay America once again. We are thrilled to read you liked our well-kept property and that our location was perfect for your needs. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Decent clean and quiet It's clean. It's quiet. Everyone was very kind and respectful. We will definitely go back.
Business response:
It was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We enjoyed being of your service. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Annette, your rating is much appreciated. Our aim is to provide a good stay, and we are happy you experienced the same. We thank you again for the feedback and look forward to your next visit. Sincerely, General Manager
Labor Day in Rochester, NY The hotel was just OK. I get irritated when hotels advertise 'free breakfast' and when I get there it's a granola bar and a packaged muffin. Not even a glass of juice. I would make this clearer...Also, no inroom coffee maker will never win me over! On the plus side, right next to I-390 and adjacent to a mall that had a few restaurants and a supermarket, so that was good!
Business response:
Robert, thank you for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs, but I am sorry for not meeting your expectations in regard to our grab-and-go breakfast. I have shared your concerns with my food & beverage team for any future improvements. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Business response:
Lynn, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Rochester 2017 The hotel is dated however it was clean and in a nice area.
Business response:
It was our pleasure having you as our guest at Extended Stay America. We are happy to know you liked the cleanliness of our property and our location. We hope you will visit again the next time you are in the area. Sincerely, General Manager
Overall great customer service and was comfortable.
Business response:
Thank you for being our guest at Extended Stay America. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure having you here, and we hope to see you again soon. Sincerely, General Manager
Gets the job done My regular hotel was full, so I chose this establishment. With the grocery store across the parking lot, and having utensils from the hotel, one can not go wrong. While the room I had was nice, the place could use some TLC. The ventilation unit was very quiet. Tip for the hotel-- Raise up those window blocks up a bit. They are useless for letting in fresh air.
Business response:
Bob, thank you for taking the time to review your stay with us. We are glad to know that you liked our ideal location, as well as our facilities and service, were to your satisfaction. Your feedback gives us the information we need to better serve our guests and is much appreciated. Thanks for choosing us, and we hope to have another opportunity to welcome you back again. Sincerely, General Manager
Business response:
Elizabeth, thank you for sharing your kind rating of Extended Stay America - Rochester - Henrietta. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,239 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.