Extended Stay America - Rochester - Henrietta

Teanna M. 

on Expedia

8 years ago

I was upset they didn't have a smoking room available even though that's what I booked for. 

Anonymous 

on Expedia

8 years ago

Great hotel I switched to this hotel after a terrible experience at a previous hotel, when I got to the hotel the desk clerk was friendly and professional, the room was clean, the only thing about the stay that I didn't like was the firmness of the bed,but it wasn't terrible. Overall I really recommend this hotel, it's well worth the money. 

Sean 

on Expedia

8 years ago

Nice place for a quick room. It was rather nice here for the overall cost, staff was beyond friendly and hospitable, Room was comfortable in size. Needs better lighting though. 

Terrell 

on Expedia

8 years ago

Emergency only. We stayed here because of the power outage. The room smelled like a run down apartment. The washcloths had some red stain on them. The sink looked like someone missed a spot when trying to clean up vomit. Luckily we only needed to stay for one night. I should've taken pics but I wasn't going to do a review originally.