This profile has been claimed by the business owner or representative.
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place for a quick room. It was rather nice here for the overall cost, staff was beyond friendly and hospitable, Room was comfortable in size. Needs better lighting though.
Business response:
Your feedback is important. Thank you for sharing. I'm glad you were impressed with our staff and the size of your room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Nice hotel close to shopping areas Neat and comfortable. We came in the winter which Is very cold in Rochester but room was cosy and warm. Wifi was easy to get which is a challenge to me because I'm not tech savy at all. Lol
Very conveniently located, walking distance to grocery store and short drive to everything else. Nice staff, good accommodations.
Business response:
We appreciate you taking the time to share your comments. It is good to know you valued our convenient location and the accommodations we provide. We have also taken note of your suggestion of recycle bins. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Quiet place to stay. Hotel attendees were very helpful and friendly.
Business response:
The team and I appreciate your remarks. I'm glad that you valued the customer service provided by our staff. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Emergency only. We stayed here because of the power outage. The room smelled like a run down apartment. The washcloths had some red stain on them. The sink looked like someone missed a spot when trying to clean up vomit. Luckily we only needed to stay for one night. I should've taken pics but I wasn't going to do a review originally.
Extended Stay America - Rochester - Henrietta has a 3 star rating with 2,095 reviews.
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.