Extended Stay America - Rochester - Henrietta

mian 

on Expedia

2 years ago

nothing 

ravi 

on Expedia

2 years ago

Way overpriced for the quality and condition of the room. 

aaron 

on Expedia

2 years ago

"It's cheap for a reason" should be their slogan. My first thought walking in was, "what's that smell?" It wasn't a bad smell exactly, but it was powerful, as if they mixed all their cleaning fluids and scrubbed the front extra hard. What followed was a descent into a cramped, dimly-lit, brown-and-beige abyss. A six-legged insect greeted me in my hotel room. The first of four or five before the end. There is NO SERVICE in the hotel. No housekeeping. The front desk can't bring things to your room. If you need it you carry it ... read more

Rekha 

on Expedia

2 years ago

People were friendly and helpful. The property is old, rundown. The rooms were not clean with stained bathrooms and refrigerator. 

SUJATHA 

on Expedia

2 years ago

terrible place to stay, no clean, will never stay there 

Sanjay 

on Expedia

2 years ago

So bad don’t recommend 

Thomas 

on Expedia

2 years ago

I arrived and was told that my reservation had been cancelled by the hotel due to overbooking and that Expedia had been notified. There was no record that Expedia had been notified and Expedia did not attempt to contact me by, phone, text or email. The woman at the desk at 11:00 PM was the most rude recepionist I have ever encountered. The lobby was filthy. Facts