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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Got there at 11p and they didn't have a room, and it's just as well as while I was waiting they had a power failure and couldn't generate new keys even if they had a room. The place was also fithy, so I'm almost glad I couldn't stay there.
First as you walk into the lobby they welcome you with a carpet covered with dirt and stained reception windows. You can always tell what kind of place it is by it's entrance.This place was extremely dirty. Bed sheets have never been changed, so gross. Someones hair all around the room and in the kitchen sink, greasy spotted microwave with food particles inside and outside, rusty fridge and the best addition to it is the only chair in the room which was broken. So no place to sit besides one armchair and a bed. Like why woul... read more
Checking in seemed to have bothered the woman working, who was upset she was off of work but had to stay to help us. We asked for the dishes and she told us to come back in 30minutes when she wasn’t there. The room smelled horribly of cigarettes, bed was uncomfortable, and the shower only flowed through the bottom so we could only take a bath. Outside people were partying in the parking lot til 4am, and inside the halls people were fighting and banging on the walls to the point where we felt unsafe. Neither one of us got any... read more
I wouldnt stay here The room was filthy, the lights were dimmed and the entire floor smelled like cigarette smoke, old and new.
Need’s to clean the place Bed sheets were dirty and we had to ask for another set of sheets before going to bed. Overall hotel was not clean from the lobby to the halls.
Wi-Fi didn’t work and desk girl could have cared less.
Convenient location, but very old and not well kept, needs updating and more thorough cleaning.
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 3.1 star rating with 2,072 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.