Extended Stay America - Rochester - Henrietta

Ali 

on Expedia

2 years ago

This was not a great place to stay. No dishes in the kitchen. Very run down. 

Shaney 

on Expedia

2 years ago

College a visits Kitchen was not clean. But bathroom, bedding was. The entrance was shabby as well as furniture. The elevator looked like it hadn’t been swept or mopped in a few weeks. The staff was very friendly and informative. 

Justin 

on Expedia

2 years ago

I could not stay in this facility. It was dirty. Beds were not changed. They are supposed to be refunding my night. 

Ronald 

on Expedia

2 years ago

Will not use orbitz again for hotel reservation. 600 for the night, and place was empty. No coffee pot in room. Free breakfast was nutrigrain bar and coffee. Stairways, hallways and elevator smelled like skunk. No room service. Anything I needed was extra...ie coffee pot. 

John 

on Expedia

2 years ago

Free wifi was useless because it didn't connect to the internet. Instead you get options to pay to "upgrade" to actually get internet access. The rooms was barebones - and no desk to write or use with laptop. 

Raymond 

on Expedia

2 years ago

Dump Place was definitely not up to any standards...they turned away 4 of my 6 rooms that I reserved because others "Extended their stay" and screwed me out of rooms...but looks like I dodged a bullet...paid only a little more and stayed at a hotel that looked brand new. Avoid this hole in the ground...you'll be glad you did. 

Christina 

on Expedia

2 years ago

Well I booked a double bed room through Expedia and when I got there they didn’t have any available. Expedias fault. The place is dirty, the one morning there was no breakfast not even coffee, if it’s extended stay why don’t they have a breakfast room with hot food not just oatmeal packets. Staff was friendly.