Extended Stay America - Sacramento - Roseville

Destiny 

on Expedia

5 years ago

Disappointed This was one of the worst stays in my experience. There was full garbage cans in the room, the tv remote didn’t work, I received a coffee pot wrapped with old coffee grounds, the tub didn’t have a stopper, and the hotel was out of shampoo, conditioner, and lotion. I had my family due to the power outage and did not receive the accommodations we needed. We had to leave and go to another hotel. I ended up paying for two hotel nights because of this hotel. I was very disappointed. 

Alice 

on Expedia

5 years ago

We end up not staying there because the front desk stafff told us that Expedia had overbooked their rooms therefore even we had a reservation there’s no room available. That person is unhelpful and has an attitude. It looks like they do not prefer that we book through a 3 rd party for the reservation for their hotel. We we’ll not ever book with Extended stay again. 

Anonymous 

on Expedia

5 years ago

Very bad breakfast and bad service. Also, lobby is not available 24 hours. 

Josh 

on Expedia

5 years ago

Property does NOT have an ice maker. In addition, my initial room that i had been assigned had a non operational Air Conditioner when the weather was in the mid 90s. Also, there was a half empty glass bottle of beer sitting on the tae next to the bed. Very unhappy here. I had to walk downstairs since nobody was answering the phone. I finally received assistance and had another much improved and acceptable room to sleep in for the night. I will not be a dwturning guest thats for sure!!!*** 

Anonymous 

on Expedia

5 years ago

Nothing speacial it was dirty and grossit is not what i expected it smelled also 

Diana 

on Expedia

5 years ago

Worst room and hotel ever! I will never stay that this hotel place again. The service was awful. The bed was hard as a rock. We only had to stay there cause no other hotels were available. Also, they always over book! We almost didn’t have a room