Extended Stay America - Sacramento - Roseville

John 

on Expedia

2 years ago

Had to wait 25 minutes for checking because the staff was on lunch. Room smell like a drunk 

Melissa 

on Expedia

2 years ago

The hotel is gross dirty and run down I checked out after checking in. 

Kirk 

on Expedia

2 years ago

Suckage. TV did not work. We left for 6 hours, and they still did not fix it. Offered us a different room at midnight, but had a double bed instead of the king bed, we paid for. Spoke with management, and they refunded 20 bucks, reluctantly. They only have shampoo if you ask for it, and you have to walk to the lobby for it. For a few bucks more, you can book Best Western, which provides much better hospitality. They made it clear, that a gold membership from Hotels.com, is just like getting a room randomly, on Expedia. Quote... read more

Dennis 

on Expedia

2 years ago

Tired property needs overhaul The room was uncomfortable and air conditioner was so noisy that I had to turn it off. Too noisy outside to open windows. Clientele were mixed, not what I expected from the photos on website. Property is tired and needs refurbishment. I will not stay there again 

Anonymous 

on Expedia

2 years ago

It was awful! Smoky and stinky! No hair dryer! 

Ayana 

on Expedia

2 years ago

Room was not cleaned and there were bugs everywhere inside. Towels were stained and room had weird odor 

Mitch 

on Expedia

2 years ago

Midnight 2 hour wait. The hotel does auditing every night and the computers are down for 2 hrs. Stood in lobby in the middle of the night. Waiting to get my room.