Extended Stay America - Sacramento - South Natomas

Lanea 

on Expedia

a year ago

Never have clean linens Paid extra for free breakfast what breakfast I had to go to store and by cleaning supplies pots and pans for my room as well as clean it this was my only options and with in my vudget 

Larry 

on Expedia

a year ago

I called ahead to say I would be very late ; after 9pm for sure . They said no problem we are open 24 hrs . I came at 10:30 ish .. She said my reservation was in the computer but they were out of rooms. She said there were rooms but they hadn't cleaned them yet . And she complained that Expedia always overbooks I will NEVER go to Natomas ES . They sent me to the West Sac Ext Stay one which turned out wonderful . 

Anonymous 

on Expedia

a year ago

Beware! Shocking condition! We were so disappointed...Front desk doesn't even greet the customer or say thank you....at least need to smile! but that is fine, maybe she is overworked ..needs training from some convenient store staff.. btw, we forget to ask for shampoo ahead of time & we were placed on the far building and reception is on the other side.....Room is old! Bathroom needs to be fixed.. The owner needs to change the microwave. I think it's been there for more than 15 years! btw, where is the manager?. LOL! . even ... read more

jorge 

on Expedia

a year ago

👎 El cuarto se llenaba de agua después que salías de bañarte porque no se iba el agua por el resumidero, el aire no enfriaba nada y lo reporte dos veces, nunca lo arreglaron y olía a drenaje todo el cuarto. 

Lauren 

on Expedia

a year ago

Broken glass and unhelpful. Not great. Checked in at 9:30 on the first night. Didn’t get a remote till after midnight after multiple unanswered phone calls to the front desk where I had to load up my one-year-old and walk down there. I didn’t even get a remote until the next shift came on after 11:30 PM. That was the first night. Night number two, I’m looking for one of my daughter’s toys that was on the floor so she can go to bed. When I lifted up the bedskirt to check under the bed, I found not one, but multiple pieces of ... read more