Extended Stay America - Sacramento - White Rock Rd.

James 

on Expedia

a year ago

Roaches, missing shower head, strange smell. Had to check out early. Read reviews before you book. Trust me. 

Anonymous 

on Expedia

a year ago

Pretty clean, a little sketchy It wasn’t so good although the room was nice, I didn’t mind that. But there were a lot of people making noise all hours if the night. Working on there car, all doors open throughout the night. People looked like they did drugs… we felt a little uneasy with our rental outside . We had to call the front because security wasn’t around. 

Anonymous 

on Expedia

a year ago

NEVER AGAIN - Bed bugs/Broken Door When we arrived at the door to our room it was struck closed. My husband had to lean hard into it to open it. Equally difficult to close it and lock it. Breakfast consisted of instant oatmeal, yuck. To top off our stay, we found a bed bug running across the floor by our bed on our 2nd day! We checked out as soon as we could get our stuff out and did not stay for our full stay. I told the person at the desk why we were checking out early and she said to have hotels.com contact them and they ... read more

Shohab 

on Expedia

a year ago

Was not clean. And horrible breakfast.. 

Anonymous 

on Expedia

a year ago

Trust the reviews, pay a little extra elsewhere!!! Our key didn't work until we inserted it numerous times, got it re-magnetized and had the same issue the next day. And it just kept repeating. (Coming home to stand in the cold to continuous try it). Open the door and theres a thick smoke smell to the room even though the room says it's no smoking. Turn on the bathroom light and felt like the vents were releasing the smoke smell. Opened the windows and housekeeping would pass by and creepily look in while passing. Kitchen is... read more

Anonymous 

on Expedia

a year ago

No care or consideration Terrible. Extended Stay America did not honor the reservation. They just said that they are doing renovations. And did not have the rooms to give out. How hard is it to notify the customer that rooms are not available. The rooms have been booked in advance for a month. 

Kyra 

on Expedia

a year ago

I'll never stay there again 

Carmen 

on Expedia

a year ago

Room was booked as non smoking -it reaked of cigarettes, burns on the counters, fire alarm chirping all day and night, looked like someone cut their hair in the walkway, drug use all around the building and to top it off one of the rooms had a coroner seal sticker on it. Extremely disappointing hotel. Their grab and go breakfast was packaged muffins and packages of instant coffee and a hot water container. I will never stay there again and will warn other travelers not to stay there.