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Extended Stay America - Salt Lake City - Union Park
- Hotels
- Midvale, UT
About this business
Location details
7555 S. Union Park Ave., Midvale, UT, 84047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Business response:
We are sorry you were not happy.
Business response:
We appreciate your response.
Business response:
We appreciate your response.
Thoughtless, uncaring staff. Property is tired.
Business response:
Dear Heather, Please accept our apologies for the service issues you experienced and our lack of responsiveness. We are looking into the matter to see what went wrong because our team is well-trained to treat our guests courteously and attend responsively to their needs. Please be assured we will review this incident with our staff to handle such situations better. Furthermore, we appreciate your feedback about the condition of the hotel. We are having similar discussions and have shared your feedback with the appropriate in... read more
Place was ran down. Nothing like the on-line pictures. Staff member was rude. The place had me on high alart about getting robbed. The room was dirty with popcorn and smelled like bleach bad.
Business response:
We are sorry that we did not meet your expectations. We take your comments seriously and address issues that are brought to our attention.
There were some shady characters milling around the hotel. The room just looked run down, mirror was dirty. There was no breakfast when advertised that there was. Smelled of cigarettes as soon as you walk in to hotel lobby. It just felt gross. Would never stay there again.
Business response:
We are so sorry that we fell short of your expectations and will look into your concerns. Thank you for letting us know what you were unhappy about.
The lobby was disgusting!!!
Business response:
Dear Amanda, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Salt Lake City - Union Park
How is Extended Stay America - Salt Lake City - Union Park rated?
Extended Stay America - Salt Lake City - Union Park has a 3.3 star rating with 2,464 reviews.
When is Extended Stay America - Salt Lake City - Union Park open?
Extended Stay America - Salt Lake City - Union Park is open now. It will close tomorrow at 12:00 a.m.